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  1. US
  2. MA
  3. Boston
Massage Envy
Massage Envy
Massage Envy
Massage Envy

Massage Envy

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211 Berkeley St, Boston, MA 02116, USA Get Directions
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3.5

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ABOUT   Services Excellence Summary

Massage Envy provides a wide range of massages, skincare, and stretches that are important for a healthy lifestyle and general body well-being. Keep your body moving with Massage Envy. Are you looking for a place to receive personalized, affordable, and professional facials, massages, or stretches? Massage Envy is a Massage Envy location in Boston's Back Bay. With a team of highly skilled estheticians and therapists, this franchise location offers professional massages or skin treatments that will help you feel and look good. We are a franchise Massage Envy Boston. Our goal is to care for our clients. Massage therapy is a great way to relax and de-stress. Massage therapy can help you feel more energized, improve your mood, and re-energize your emotional state. Regular stretching can enhance mobility and flexibility and also enhance performance. Professional skincare therapy infuses the skin with healthy nutrients, improves the appearance, and leaves you feeling rejuvenated.

 

SUMMARY   Reviews Summary

The reviews indicate customers are largely satisfied with the spa services. A notable aspect is the staff's expertise, typified by numerous masseur references who have garnered positive feedback. Customer service is also singled out as excellent, with front desk personnel being praised for their helpfulness and communication skills. The spa's COVID-19 procedures are mentioned in several reviews, and patrons often feel safe and relaxed Knowing that health risks are minimized. Place consistency is somewhat considered, with some customers having attended once or twice but always giving some positive comments. The reviewers also express gratitude for various personal experiences, such as the feeling of relaxation and comfort after the massage. A typical review suggests that the customer felt at ease or stress-free post-massage. However, Some clients may offer critical feedback or mixed feelings, with a few reviews being overly succinct or negative. Case in point, people at times take issue with the product quality, service, or an employee's professionalism. However, most reviews are positive owing to the many compliments. The spa is recommended to prospective customers, with many regulars indicating they will return. The customers' loyalty, in some cases, over many years is an indication that they are continually impressed by the level of service. The company may consider thanking them for their loyalty and making several suggestions for service improvement.

 

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Reputation Change over time

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Pros & Cons

PROS
great massage (2)
feel comfortable ... (1)
love this place (1)
good communicati ... (1)
willing to help (1)
super comfortabl ... (1)
very friendly (1)
painless (1)
on time (1)
no complaints (1)
Cons
horrible (3)
unprofessional (2)
disappointing (1)
unsuccessful (1)
disappointing (1)
upset (1)
disappointed (1)
very disappointe ... (1)
no response (1)
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Massage Envy Reviews: 71. Average Rating: 3.5
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