MerGo Property Management is a Boston-based property management company. We serve a wide range of customers, including those in Boston, Brookline, and Cambridge as well as Somerville and nearby neighborhoods. We want to provide excellent service for our tenants and landlords, maintain the property, and get owners the most out of their investments.
After two years as Realtors(r) and years of management of our own properties, the horror stories were enough to keep us up at night. We also dealt with property managers, brokers, and rental agencies, who have their own horror stories to tell. The reason we created MerGo in 2015, the ultimate investment platform for real estate, is to address this problem. MerGo enables anyone to buy, manage, and monetize real property, with the goal of generating passive income.
Reviews Summary
MerGo is a leading property management company with an impeccable reputation. Numerous reviewers express their satisfaction with the company. Clients mostly laud the company for its professionalism, transparency, responsiveness, and attention to detail. They keep their properties filled with good tenants. The transformation of a property immediately after partnering with Lucas and Nate is described as a significant impact. MerGo's superb customer service and the tailored care they provide to each client are a recurring theme in reviews. Customer experience is valuable to the company. Commitment to customer satisfaction is evident in every step they take to ensure it. In a nutshell, MerGo is highly recommended for homeowners who want a hassle-free property management experience.
Frequently asked questions
7 questions
What do MerGo Property Management clients say about the work?
Clients frequently praise MerGo for their exceptional communication, responsiveness, and attention to detail. Reviewers highlight the team's professionalism, quick resolution of issues, and effective tenant management, making them a preferred choice for property management.
Does MerGo Property Management offer tenant support services, and how do they perform?
Yes, they provide tenant support services including issue resolution, communication management, and maintenance requests handling. Reviewers appreciate their prompt responses and efficient handling of tenant concerns, contributing to a positive rental experience.
What services does MerGo Property Management offer?
MerGo offers a range of services: Property Management (Tenant Placement, Rent Collection, Maintenance Coordination), Renovation Services (Interior and Exterior Renovations, Kitchen Upgrades), Short-term Rental Management (Listing Management, Guest Communication, Property Cleaning), Tenant Support Services (Issue Resolution, Communication Management, Maintenance Requests Handling), and Accounting Services (Monthly Financial Statements, Expense Tracking, Tax Preparation Assistance).
Can I expect timely maintenance from MerGo Property Management?
Yes, many reviewers note that MerGo is quick to address maintenance requests. Their responsiveness is frequently mentioned, with clients expressing satisfaction with how promptly issues are resolved.
What are the operating hours for MerGo Property Management?
Does MerGo Property Management provide renovation services?
Yes, they offer renovation services including interior renovations, exterior renovations, and kitchen upgrades. Reviewers have noted their expertise in managing renovations effectively, contributing to improved property value.