Boston’s businesses have distinct requirements. The four levels of managed IT services, including advanced security and improvement solutions, are available. You’ll select the IT support you want and the solutions that are crucial to your business.
Multi-layered cyber security products protect the network. Our security solutions offer peace of mind and 24-hour monitoring.
Our call-answering time is faster than average at 1.6 rings. We aim to keep up that standard every day. However, our responsiveness doesn't end there. Our top-tier help level agreements are met or exceeded 96.4% of the time.
Our Industry Standards are Higher: We go beyond the best cybersecurity practices and promise you total security and peace of mind today and tomorrow. We check and assure that your data and networks are safe.
Executive Leader Access: We ensure full access to your executive team for you and all our customers. This way, there is no communication gap, and you receive the best services needed.
Reviews Summary
NENS's managed IT services in Boston have consistent top-notch reviews from satisfied customers. Common themes throughout the feedback are expert support engineers, accessible tech support that is quick to respond, and consistent critical successes. The customers are full of praise for the network flexibility offered by the scalable network solutions. Many note long-term productivity gains through basic security improvements that have successfully boosted network/back-up monitoring. One user couldn't ask for a more trustworthy partner who always puts their customers first, working with them closely, deals were expertly done and a positive experience! Others appreciated not having to put all their time into IT management but could focus on other things. It's noteworthy that NENS has been able consistently to step in and handle critical problems, often settling those existing from transfers. User testimony also confirmed that clients no longer face problematic downtime. The standout, constructive, and value-laden reviews have built a strong business plan based on excellent business scale and innovation matrices.
Frequently asked questions
7 questions
What do New England Network Solutions clients say about their IT support services?
Clients frequently praise the team's quick response times and effective solutions. Many mention that their IT issues are resolved promptly, allowing them to focus on their business operations without interruptions.
Does New England Network Solutions offer emergency IT support in Boston?
Yes, they provide emergency IT support as part of their IT support services, ensuring that clients can receive assistance whenever critical issues arise.
How does New England Network Solutions ensure network security for businesses?
They offer multi-layered cyber security products and 24-hour monitoring to protect networks, exceeding industry standards for data security and providing peace of mind to clients.
Can I get IT consulting services from New England Network Solutions?
Yes, they provide IT consulting as part of their managed IT services, which also include network management and remote support tailored to meet unique business needs.
What do customers say about the responsiveness of New England Network Solutions?
Reviewers highlight the company's impressive call-answering time of 1.6 rings and their commitment to meeting high-level support agreements, often exceeding 96.4 percent.
What types of productivity solutions does New England Network Solutions offer?
They offer system optimization, software installation, and cloud services as part of their productivity solutions, designed to enhance business efficiency and performance.
Where is New England Network Solutions - Boston Managed IT Services located?
399 Boylston St 6th Floor, Boston, MA 02116, USA
Location & directions
Boston, Massachusetts
New England Network Solutions - Boston Managed IT Services