High quality furnitureHelpful staffAmerican made furnitureBeautiful storeKnowledgeable staffExpensive but worth itModern stylesGood constructionGood design serviceReasonable prices
About this business
Discover modern furniture stores in Boston that express the best of the city. Room & Board Boston, located near Newbury Street and Massachusetts Avenue, combines historic Boston with modern elements to create an exceptional shopping experience. Our Design Associates can provide expert advice on how to match our modern furniture with your traditional Boston home. Look for the beautifully restored 1908 Sherman Building. Boston magazine gave us the prestigious Best of Boston Homes Award. Visit the five floors to get inspiration for every room in your home, condo or apartment. Our second-floor balcony offers views over the city and Fenway Park and showcases our outdoor furniture. Our neighbor Berklee College of Music hosts an annual celebration honoring Boston's best modern design. We are deeply involved in the community.
Reviews Summary
A majority of the reviews appreciate the store's large variety of elegant and modern furniture and a high level of customer service. The staff was commended for being friendly and supportive, with numerous reviewers stating that they were especially grateful to a person named Erick or John. Customers appreciate the fact that the store's furniture is built in the United States and uses high-quality materials. Many buyers are impressed by the store's original and vibrant styles, which differ significantly from other furniture companies like Pottery Barn or Crate & Barrel. Several notes that the cost is high but fair for the quality and eco-friendliness. A review of Room & Board, another furniture retailer, says that the retailer offers better value and higher quality than competitors like West Elm. Overall, the reviews recommend the shop for furniture because it has a wide range, excellent customer service, and high-quality goods, even though they are pricey.
Frequently asked questions
5 questions
What do Room & Board clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, highlighting their helpfulness and integrity. Reviewers also mention the quality of American-made furniture and the elegant, modern designs available in the store.
What services does Room & Board offer in Boston?
Room & Board provides a range of services including Furniture Sales (Sofas, Dining Tables, Chairs), Delivery Services (Standard Delivery, White Glove Delivery, Assembly Service), Design Services (In-Store Consultation, Home Design Consultation, Space Planning), Customer Support (Order Tracking, Returns, Product Warranty Support), and Quality Control Services (Product Inspections, Factory Visits, Return Management).
Does Room & Board provide design consultations, and how do customers feel about them?
Yes, they offer in-store and home design consultations. Reviewers commend the design associates for their expertise and willingness to assist, ensuring customers find the best options for their spaces.
Does Room & Board have any awards or recognitions?
Yes, Room & Board was voted the Best of Boston Homes Award winner by Boston magazine, highlighting its reputation in the local furniture market.