Affordable pricingQuick serviceSystem repairsKnowledgeable techniciansEasy online schedulingGreat customer serviceTimely maintenanceReliable serviceEnergy savingsSame day service
About this business
Urban Mechanical has over two decades of combined experience and is an HVAC/Mechanical contractor. Our Roxbury site is readily available to serve you. Call us for any improvement or service requests. We are conveniently located and serve the Greater Boston area. Service calls can be booked on the same day and new quotations provided within 24 hours. You are not kidding. I have used you a few times now. Why did I wait? You guys are great!
Reviews Summary
Urban Mechanical has rave reviews owing to its great customer service, reliability, and quick response time. The service they provide is fantastic, and their pricing is on point. Their team is professional, helpful, and trustworthy in determining all heating and cooling problems. Customers have a high level of satisfaction with the ease of scheduling services online and receiving timely services when needed. These services encourage customers to sign up for maintenance agreements with Urban Mechanical, which has saved them money in the long term by keeping their systems effective. Urban Mechanical customers praise its reliability, quality service, and professional work. Their services are highly recommended and they are a critical business asset.
Frequently asked questions
7 questions
What do Urban Mechanical clients say about the work?
Clients consistently praise Urban Mechanical for their prompt service, professionalism, and effective solutions. Reviewers highlight their friendly staff, quick response times, and the ability to resolve HVAC issues efficiently, making them a trusted choice for homeowners.
Does Urban Mechanical offer emergency HVAC services, and how do customers feel about their response time?
Yes, Urban Mechanical provides emergency HVAC services including emergency AC and heating repair. Customers appreciate their quick response times, often noting that they can receive same-day service, which is crucial during urgent situations.
What HVAC services does Urban Mechanical offer?
Urban Mechanical offers a range of HVAC services including heating system repair, air conditioning repair, HVAC system maintenance, furnace repair, installation, and maintenance, as well as emergency HVAC services. They also provide maintenance agreements like annual and biannual plans.
Can I schedule a service with Urban Mechanical online?
Yes, you can easily schedule a service visit online with Urban Mechanical, which many clients find convenient. This feature enhances the customer experience and ensures timely assistance for HVAC needs.
Is Urban Mechanical licensed and insured?
Yes, Urban Mechanical is a licensed and insured HVAC contractor, providing peace of mind to customers regarding the professionalism and safety of their services.
How experienced is the team at Urban Mechanical?
The team at Urban Mechanical has over 20 years of combined experience in HVAC and mechanical contracting, ensuring that clients receive knowledgeable and skilled service for their heating and cooling systems.
I can guarantee any positive feedbacks for this company are FAKE. These are the most incompetent, unprofessional, and borderline criminal contractors I have ever worked with. The physical address on their site is NOT REAL. Their is essentially no way to pursue recourse unless you hire a detective to find out who they are and how to get them into court which in my case I had to do given the cost of the failed job. More so, they attempted to extort have of an energy rebate from me as terms for them to submit it!! Richard McDermott who is the supposed owner will lie to your face. The other owner Lou will pretend you have the wrong number. They destroyed my house in the process and left me with no heat. Also left a known freon leak with no care in the world.
These people are the absolute worst!!!