Zoe Hair Studio

I’m posting on behalf of my friend whom went to this salon to see Kathy. Absolutely DEPLORABLE what my friend went through, and I could tell how unhappy my friend was (understandably). And then to be charged over $800?? I would have called the cops. Absolutely disgusting. I wish I could give this place ZERO stars. I’ve attached my friend’s Yelp review below. *TLDR: Avoid this place like the plague. My friend’s review: “I have never left a bad review before but this place deserves it. THIS PLACE IS SCAMMING PEOPLE! $875 for what this woman did to me is robbery. She charged me double for her mistake after telling me she could fix it! I went in and asked for "full blonde". I got Kathy and she said she could do it but once she started on the back, I noticed it looked like she was doing highlights so I stopped her and confirmed that I wanted fully blonde and she said yes full blonde. So I continued. When she got around to the side I could see that she was in fact doing highlights so I stopped her again and grabbed the pieces she didn't dye and explained that I wanted it all to be blonde. She said don't worry it will be mostly blonde and it will look good. I reluctantly let her finish because the foils in the back had been sitting for a while now. After it was washed I explained that I didn't like it because it was not what I wanted or what I had asked for and tried multiple times to explain that to her while she was doing it. She said don't worry I can fix it. Her first attempt at fixing it was putting peroxide in my hair with the toner which turned all the blonde white and the brown orange and it was burning my scalp pretty painfully. She said the burning was normal. At this point I was almost in tears and she was trying to convince me it looked good. But I was even more unhappy this time around so again she said she could fix it. I trusted her because she is supposedly a professional. She went back through and bleached the parts she had skipped the first time. After the wash, my hair was in pretty bad shape and I was literally pulling chunks from the bottom of it because it was fried. I'm lucky I have thick hair and only some fell out instead of all of it. Then after all of this chaos, Kathy proceeded to charge me for TWO DYES, plus the cut and thick hair fee. Even though she would not have had to do anything extra if she had just listened to what I had asked for in the first place or stopped the first time I tried to stop her. She charged me $875. I have never not paid for a service and I didn't know what to do because she would not budge on the price so I felt forced to pay it. Everyone I have talked to said I should have called the police because they would have laughed in her face trying to charge me that. I didn't know that was an option at the time unfortunately or I would have done so. I cried in my car for over an hour after I left because Iwas so unhappy with my hair and on top of it I was robbed of almost two weeks pay for it. It's so uneven all throughout and is like 3 different colors when I just wanted a single color. Also she didn't even dye my roots so it already looks grown out even though it just got done last weekend on 6/10.”