Welcome to New England Motor Cars in Springfield, MA! Customer satisfaction is our priority. We aim to help you own a used car, truck, or SUV that meets and exceeds your expectations. We also aim to make the car-buying experience as quick and hassle-free as possible. Above all, our company can surprise you with the right car. Our car service and auto repair facility located in Springfield is equipped with the latest equipment to handle domestic and foreign car servicing.
Reviews Summary
Positive reviews for the dealership. Clients say the father-and-son team were honest and supportive, and that the vehicles had competitive prices and that they were pleased with their purchase and the complimentary services provided. Everyone was very pleased, and many were relieved that the cars were in good condition. One individual also pointed out how happy they had been at home. Another pointed out how pleased they were with such an easy experience. Customers enjoyed working with very supportive and honest individuals. Everyone appreciated the excellent outcome of the contract and the additional services that added convenience. Another commented that the dealership was an excellent place to make purchases and that all the cars they bought were error-free. Many customers highly recommend the dealership, according to a summary of the reviews, for anyone on the lookout. Compassion and honesty are two essential characteristics that ensure the clients receive adequate information and guidance throughout their negotiations. Support from this establishment would go a long way toward helping them focus on their other responsibilities. The company's excellent customer service and attention to detail have also been highlighted.
Frequently asked questions
7 questions
What do New England Motor Cars clients say about the work?
Clients frequently praise the team for their honesty, professionalism, and quick service. Many highlight the thoroughness in fixing any issues before delivery, as well as the exceptional customer service provided during the car-buying process.
Does New England Motor Cars offer vehicle inspections, and how do customers feel about their service?
Yes, they provide vehicle inspections, including pre-purchase inspections and safety standard checks. Reviewers appreciate the thoroughness of their inspections and the team's commitment to ensuring vehicles are inspection-ready.
What types of vehicles can I buy from New England Motor Cars?
They offer a variety of used vehicles, including sedans, SUVs, and trucks. The team is dedicated to helping customers find the right vehicle that fits their needs.
How are the detailing services at New England Motor Cars?
Their detailing services include exterior washing, interior cleaning, and full vehicle detailing. Customers have noted that their vehicles look brand new after the detailing process.
What are the hours of operation for New England Motor Cars?
Their hours are as follows: Monday: 10:00 AM - 5:00 PM, Tuesday: 10:00 AM - 5:00 PM, Wednesday: 10:00 AM - 5:00 PM, Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 5:00 PM, Saturday: 10:00 AM - 4:00 PM, Sunday: Closed.
Can I get vehicle repairs at New England Motor Cars?
Yes, they offer vehicle repairs including brake repair, suspension repair, and paint repair. Customers have expressed satisfaction with the quality of repairs performed.