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Roto-Rooter Plumbing & Water Cleanup

Name: Roto-Rooter Plumbing & Water Cleanup
Address: Springfield, US
Telephone: +14137721944
Rating: 4.6

105 reviews

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+14137721944

Open 00:00-23:59 now

87 Carando Dr, Springfield, MA 01104, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Massachusetts

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ABOUT Services Excellence Summary

Whenever you need an emergency plumber in Springfield or a drain cleaning, Roto-Rooter Plumbing & Water Cleanup is the company to call. Your fast, reliable plumber will correct any plumbing issue, including sump pumps. The primary area of expertise for Roto-Rooter is drain and sewer cleaning. Drain clogs and clogged sinks and toilets are fixed. They also repair sewer line obstructions, slow-draining bathtubs, and shower drains. Water damage restoration and water cleanup are also specializations of the company. They will clean and restore your flooded basement. Roto-Rooter offers emergency services and is available 24 hours a day.

SUMMARY Reviews Summary

The reviews indicate customers being fully satisfied with Roto-Rooter's service. In the instances where they were called for blocked kitchen or bathroom sinks, the technicians were professional, very knowledgeable and polite. The drain problems would be diagnosed and fixed in a very professional way, and the technicians would give advice to prevent future problems. The charges did not have last minute surprises, with a quote issued at the start of the work being the amount at the end. Negative reinforcement maintained by discussing temporary fixes and permanent solutions. The customers are free to request a specific technician, with a hope that they have the same respectful professionalism. prompt responses to their calls are also an advantage. Challenges of getting a timely visit are mentioned, but it is also acknowledged that several other happy customers result from their hard work. Roto-Rooter would still be the top recommended plumbing service given the high number of recent customers who have taken their services.

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (15)

recommend (9)

on time (5)

great job (5)

very knowledgeab ... (3)

highly recommend ... (3)

very friendly (3)

excellent experi ... (2)

very grateful (2)

got the job done ... (2)

Cons

rude (1)

dissatisfied (1)

very expensive (1)

expensive (1)

over priced (1)

very disappointe ... (1)

disappointed (1)

horrible (1)