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  1. US
  2. MD
  3. Baltimore
American Water Damage of Baltimore

American Water Damage of Baltimore

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Open 00:00-23:59 now
1740 Twin Springs Rd Suite E, Baltimore, MD 21227, USA Get Directions

4.6

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ABOUT   Services Excellence Summary

It designs to start immediately following the water or sewage loss. A certified structural drying specialist from American Water Damage should oversee the process. The specialist should be certified and trained to dry everything that is structural in your office or home, including hardwood floors, drywall, sill plate, ceilings, and furniture. The carpet will become dirty and polluted once the moisture has returned to normal and the carpet has dried. After water damage, it is common for the carpet to feel crusty and hard. This isn't something to be concerned about. Cleaning is the final stage and cannot be ignored. We will prepare an estimate that is affordable for any damage repair work necessary for you to review before we end drying.

 

SUMMARY   Reviews Summary

American Water Damage's customers are filled with praise for the company's excellent service, professionalism, and customer care. They were lauded as consummate professionals, and the technicians were praised for their timeliness, clarity, and exceptional services. Commenters also noted how employees walked them through insurance procedures and repairs. One customer, who recommended other restoration businesses, was grateful for his experience. Many mentioned excellent office leadership and the team's supportive workplace. One small business owner says they always bring specialty equipment and finished tasks on schedule, while another remarks that the services left their house neater than before. About 85 percent of users left positive comments, indicating high overall customer satisfaction. The company's compassionate customer service mindset, communication skills, and industry knowledge came across particularly well in positive reviews. Many clients refer people to the company willingly.

 

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Pros & Cons

PROS
recommend (7)
very professiona ... (4)
highly recommend ... (3)
quick response (2)
very personable (2)
professional and ... (2)
on time (2)
very helpful (2)
very friendly (2)
great job (2)
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Cons
stay away (2)
do not use (2)
waste of time (1)
bad experience (1)
American Water Damage of Baltimore Reviews: 103. Average Rating: 4.6
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