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  1. US
  2. MD
  3. Baltimore
AutoZone Auto Parts

AutoZone Auto Parts

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5316 York Rd, Baltimore, MD 21212, USA Get Directions
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ABOUT   Services Excellence Summary

AutoZone Baltimore (York Rd) in Baltimore, MD is one of the leading retailers of automotive parts in the U.S. selling new and remanufactured automotive parts, maintenance items, and car accessories. Visit your local AutoZone in Baltimore, MD or call us to find out if we have a part in stock. You can locate us at 5316 York Rd.

 

SUMMARY   Reviews Summary

Autozone reviews generally praise the store's organization, helpful staff, and good customer service. The star employee in this particular case is Melvin: he is proactive, knowledgeable, and fast to help you out. On the one hand, he impresses many by solving issues like headlamp replacement and dead battery quickly. On the other hand, Melvin’s approach is to be professional and kind to customers, but also quick to resolve conflicts, and he also had a great attitude the whole time – even when they faced panhandlers and same time he maintained an orderly shop. Most people said their experience with him was pleasant and thanked him for a job well done. Melvin, however, is not the only one; other employees like Tony and Daman receive acknowledge for their work and also create the right atmosphere. One customer thanked Iyeisha for quickly identifying a specific tag light; everyone with whom she has interacted has had a positive experience.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (10)
great customer s ... (6)
very professiona ... (5)
helped me (5)
good service (4)
great service (4)
helpful staff (4)
great service (4)
very knowledgeab ... (3)
very friendly (3)
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Cons
horrible (5)
rude (3)
poor customer se ... (2)
dirty (2)
horrible custome ... (2)
disrespectful (2)
rude (1)
angry (1)
unhelpful (1)
waste my time (1)
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AutoZone Auto Parts Reviews: 475. Average Rating: 4.1

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John Doe left a 5 star review
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