Established in 1980, Jeff Shaw's Collision Craft is the premier collision repair facility and auto body shop in Baltimore. Known for phenomenal customer service, the company has been designated a Tesla Body Shop! Jeff Shaw's Collision Craft collaborates with all insurance companies and is a Chubb and Erie Insurance favored repair facility.
Jeff Shaw’s Collision Craft offers quality car fixes and services for BMW, MINI, and Tesla vehicles in Baltimore, Maryland. This auto body and restoration shop have evolved during their 40 years with some guiding principles.
Jeff Shaw’s Collision Craft has evolved from the local collision repair store to an Automotive Care Center. Jeff Shaw and his team are focused on excellence for every job. They leverage their experience and connections, as well as the technology and equipment available from the company, to get the best outcomes.
Reviews Summary
The automobile body shop reviews majorly reflect Mr. Jeff Shaw's exceptional workmanship, professionalism, and customer service. He and his team were lauded for their detailed car repairs on Tesla vehicles and a rare Audi model, regarding bumper, rim, and airbag replacements. Some of the customer car owners mentioned about their experience of stress free and excellent support from the team during the repair process. The communication with the Insurance and regular updates with the customer was great and the office environs that made clients feel at home. Most customers praised the high-quality work Jeff and his team provide and recommended his auto body shop, especially for Tesla models, priding his business as the best in catering to the vehicle's structural accidents. Most of the reviewers expressed their wish to become long term customers of Jeff's business. This is explicitly recommended.
Frequently asked questions
7 questions
What services does Jeff Shaw's Collision Craft offer for collision repair?
They provide Collision Repair services including Rear End Collision Repair, Dent Repair, and Paint Matching. Additionally, they offer Window Repair, Body Work, and Insurance Assistance such as Claims Handling, Cost Negotiation, and Consultation.
What do clients say about the repair quality at Jeff Shaw's Collision Craft?
Clients frequently praise the high-quality repairs, noting that their vehicles look brand new after service. Reviewers highlight the team's attention to detail and effective communication throughout the repair process.
Can I get insurance assistance at Jeff Shaw's Collision Craft?
Yes, they offer Insurance Assistance, including free handling of insurance claims, cost negotiation, and consultations. This support helps streamline the repair process for clients dealing with insurance companies.
How does Jeff Shaw's Collision Craft handle customer communication during repairs?
Reviewers appreciate the team's excellent communication, stating they keep clients updated on repair status and insurance matters. This proactive approach alleviates stress for customers throughout the repair process.
What are the operating hours for Jeff Shaw's Collision Craft?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Does Jeff Shaw's Collision Craft specialize in any specific vehicle brands?
Yes, they focus on BMW, MINI, and Tesla vehicles, making them a preferred choice for owners of these brands seeking specialized collision repair services.