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SERVPRO of Catonsville

Name: SERVPRO of Catonsville
Address: Baltimore, US
Telephone: +14102427370
Rating: 4.381

63 reviews

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+14102427370

Open 00:00-23:59 now

4030 Benson Ave, Baltimore, MD 21227, USA Get Directions

water damage cleanup Best Water Damage Cleanup services in United States Best Water Damage Cleanup services in Maryland

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ABOUT Services Excellence Summary

SERVPRO of Catonsville provides 24-hour damage restoration services in Catonsville, Maryland, and its vicinity. Our service offerings range from water damage restoration, fire damage services, mold remediation services, biohazard cleaning, and construction services. Our staff has the training and experience to handle these emergencies and do everything possible to help you return to your normal routine. We understand these emergencies, and our main goal is to minimize any interruption so you can get back on track. Water damage can happen anytime from flooding, leaks, or storms, and our team is committed to quick response with the best equipment to restore your property when damage by water happens.

SUMMARY Reviews Summary

The reviews of Servpro are overwhelmingly positive. Christina, Antonio, Heaven, Devan, and other team members received many commendations for their professionalism, promptness, and compassion, especially during extreme crises such as floods, fires, and traumatic events. The team's communication and organization were exceptional, according to the customers, offering both fast responses and a personalized atmosphere that relieved their anguish. Furthermore, nearly all the customers praised the office staff, Bethany, Emily, and Melissa, for their understanding and ease of making appointments. In addition to their thorough and high-quality work, the cleaners were said to be respectful, effective, and managed the process from start to finish. The customers found Servpro's expert and caring services outstanding and always recommended them to others, including those with sensitive health issues such as dementia. The customers generally summarize the service as incredible and likely to make the next phase of recovery manageable.

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

highly recommend ... (9)

great job (4)

on time (4)

great service (3)

very friendly (3)

very kind (2)

use them again (2)

very professiona ... (2)

very helpful (2)

Cons

too expensive (1)

expensive (1)

poor service (1)

rude (1)

not recommend (1)

damages (1)

disappointed (1)

horrible (1)

dirty (1)

unorganized (1)