Friendly staffEfficient serviceGreat customer serviceQuick serviceProfessional staffHelpful staffCare for customersFast serviceTime-savingClean store
About this business
Customer Testimonials:
Outstanding UPS Store! I wasted a lot of time at other stores before finding them, and all I can say is this is easily the best UPS Store in the area. Have used them several times now,
And I stay with them. Good prices, efficient, friendly, and they actually care about helping you. Highly recommend! (TM?)
Favorite UPS Store. Hours are shorter, but not a problem. Fantastic owner. He cares about his customers. Employee on Sunday not so much. A few minutes before 3:00 I arrived at the store. One gentleman was already inside. As I approached the employee locked the door and went to the back room. I was floored. He looked at me and went to the back room. Another customer came up behind me. Eventually the employee had to come unlock the door to let his customer out. I said…you locked the door on me. He looked at his watch and told me it was 3:02. Well it was by then. I tried but the employee just locked the door again. The owner would never have done that. We had simple Amazon returns…. 30 seconds time tops. So….if you go on Sunday make sure you are there Well before 3:00 pm.
Stopped by the UPS Store today and once again I was extremely satisfied with my service. The staff is friendly and they handle all packages with care. I go to this location daily and they have not let me down. Keep up the energy, team!
Always fast and friendly!
These guys were awesome! And quick.
One of the best UPS store I've come across since moving to Maryland! Wonderful costumer service where they go out of their way to help you out.
Excellent service. Juan was very attentive and professional. Highly recommended.
Corey at the UPS Store was very helpful and professional. He made the process quick and easy and provided great customer service. I appreciate his help!
The store is very clean and the employees are very nice!
Great service, love the employees, the owner of the store is very dedicated.
Came in for a drop-off today and was in and out in no time. Super quick and efficient service!
Every time I come in, I get prompt and friendly service. Even when there is a long line, things move quickly and efficiently. I highly recommend this location for all your needs.
Worst experience ever.
The management here needs a wake up call.
I have 2 laptops worth thousands of dollars sent by my company.
The website says it got delivered to the access point.
When I tried to pick up, they were not there.
Apparently, the driver for some reason decided to take them to another ride with other packages and I am supposed to go back on Monday.
Terrible logistic, waste of time and gas, I am getting behind on my projects.
Absolutely horrible. Will never use UPS for delivery again.
Very competent and helpful staff.
Frequently asked questions
7 questions
What do clients say about the service at The UPS Store in Germantown?
Customers frequently praise the friendly and efficient service provided by the staff, highlighting their professionalism and attention to detail. Reviewers appreciate the cleanliness of the store and the quick turnaround times for services.
Can I get my documents notarized at The UPS Store, and how do customers feel about that service?
Yes, they offer notary services including document notarization and traveling notary service. Reviewers have noted the friendly and helpful staff, making the notarization process quick and easy.
Does The UPS Store provide packaging services, and how do they handle fragile items?
They offer a range of packaging services, including standard, custom, and fragile item packaging. Customers have noted that their items are packed with great care, ensuring safe delivery.
What shipping options are available at The UPS Store?
They provide various shipping services, including domestic shipping, international shipping, and express shipping. Reviewers appreciate the efficiency and speed of their shipping process.
Can I rent a mailbox at The UPS Store, and what do customers say about that service?
Yes, they offer mailbox rental services along with mail forwarding and package notification. Customers have expressed satisfaction with the reliability and convenience of their mailbox services.
What types of printing services does The UPS Store offer?
They provide black and white printing, color printing, and large format printing. Clients have noted the quality of the printing services and the helpfulness of the staff in assisting with their printing needs.