Reliable U-Haul Neighborhood Dealer is a company specializing in moving trucks, trailers, and self-storage unit rentals based in Phoenix Arizona. It has been in operation since 1945. Since its establishment by Leonard Shoen in Ridgefield Washington, his wife, Anna Mary Carty Shoen, and their family in the garage of his wife's parents, it has grown through franchises that were located at gas stations (U-Haul, 2022). U-Haul offers the most in-town trucks and trailers wherever you live. Also, with U-Haul making it easy with the right equipment when you move, their moving trailer rentals rent a moving trailer to make your move easier. U-Haul offers different options like utility trailers for cars, enclosed cargo trailers, and car and motorcycle trailers. U-Haul also has a complementary 24-hour 120-point inspection when you rent a towing vehicle (U-Haul, 2022). Besides moving trucks and trailers, U-Haul centers and dealers offer more. Stores sell moving boxes, bubble wrap, packing supplies, and accessibility to storage units.
Overall, the U-Haul location review in Detroit is positive. It is commended for its cleanliness, having an aspect of customer service, the well-maintained trucks, and being a fair and reasonable rental service provider. There can be negative experiences in terms of the equipment at the eventual price that does not come from the truck or customer service, although the overall trend of reviews is highly favorable for U-Haul. Most customers have positive things to say about the company and the location, except for some issues that are expected. These highlight customer service, as this is one of the main differentiating factors between U-Haul and another rental company. U-Haul would certainly not be as successful as it is today without these reviews and this distinctive customer service.
