We are the city's newest and best used car dealership. We carry one of the largest selections of used cars, certified by the National Independent Auto Dealers Association. Our Grand Rapids Used Autowest is in between Madison Street and Eastern Autowest and offers special deals to online and offline customers alike. Autowestgr continues to provide great financing for all types of credit. You'll be driving in no time with our help.
Reviews Summary
AutoWest receives significant praise for its top-quality customer service. Marty and Chris are particularly highly regarded, consistently being described as incredibly helpful, which makes the car-buying experience more pleasant. Additionally, the customers established strong, friendly relationships with both the sales representative and auto dealer, ensuring a happy customer. Moreover, the dealership has a reputation for affordable prices and easy negotiations. It is especially recommended for first-time buyers due to its exceptional staff and customer service.. The dealership, as well as its staff, are lauded for their ability to tailor their customers' needs to make their car-buying experience simpler and painless, thus making their purchases even more special. The rest of the sales staff is described as having pleasant personalities and being dedicated to making the purchase process smoother. The good atmosphere extends to everyone at the dealership as a whole. So if the gallery has a team that is strongly committed to ensuring customer satisfaction in their vehicle purchases by developing a bond with the customer, then the company will have great success.
Frequently asked questions
7 questions
What do clients say about their experience at Autowest of GR?
Reviewers frequently praise the outstanding customer service, particularly highlighting staff like Marty and Chris for their helpfulness and care. Many mention the team's ability to make the car buying process enjoyable and efficient, often noting great deals and support.
Does Autowest of GR offer financing options for different credit types?
Yes, they provide outstanding financing options for all credit types, including loan processing and interest rate negotiation. Customers appreciate the team's efforts to secure favorable terms, as noted in multiple positive reviews.
What services does Autowest of GR provide?
Autowest of GR offers Vehicle Sales (New Vehicle Sales, Used Vehicle Sales, Trade-Ins), Financing (Loan Processing, Credit Assessment, Interest Rate Negotiation), Customer Service (Post-Sale Support, Insurance Assistance, Trade-In Appraisal), Vehicle Inspection (Pre-Purchase, Mechanical, Safety Inspection), and Promotions (Scratch-Off Giveaways, Seasonal Discounts, Referral Bonuses).
What are the operating hours for Autowest of GR?
Their hours are as follows: Monday: 9:00 AM - 8:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 8:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Can I get a trade-in appraisal at Autowest of GR?
Yes, they provide free trade-in appraisals as part of their customer service offerings. This has been positively mentioned by customers who appreciated the transparency and assistance during their vehicle transactions.
How does Autowest of GR handle customer support after a sale?
They offer free post-sale support, which customers have found valuable. Reviewers highlight the team's willingness to assist even after the purchase, ensuring a smooth transition to their new vehicles.