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Ok Auto Mart

Name: Ok Auto Mart
Address: Lansing, US
Telephone: +15173945500
Rating: 3.5098

102 reviews

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+15173945500

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5020 S Pennsylvania Ave, Lansing, MI 48910, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Michigan

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ABOUT Services Excellence Summary

Why pay more for a vehicle when you can buy one at amazing prices at OK Auto Mart? Before you leave, visit our Facebook link to "like" OK Auto Mart. OK Auto Mart has been serving the Lansing area with pride since 1999, offering a variety of vehicles at unbeatable prices. We also offer financing for all credit types, including no credit and bad credit, and we will keep your money in your pocket as much as possible. OK Auto Mart always says OK, so please look over our inventory and, when you find a vehicle you like, call our staff or fill out a credit application to take advantage of the financing you deserve. Customer service is important to us at OK Auto Mart. We strive to ensure that every customer feels respected, informed, and satisfied with their purchase. We hope you will be a long-term customer. This dedication sets us apart from other dealers and ensures our success.

SUMMARY Reviews Summary

Most reviews praise OK Auto Mart's staff, including Ali, who is consistently singled out as encouraging, patient, and welcoming. Many customers have said they are initially anxious but are soon put at ease by the clarity and timeliness of the company's service. Most people appreciated the comprehensive support they received in financing, particularly those with poor credit. A lot of positive feedback suggested that the staff were looking for deals and offered recommendations for car maintenance or long-term care plans. One customer reported that there were no immediate solutions to a product fault, but the matter was later addressed. OK Auto Mart user satisfaction was very high, and most customers indicated they intended to make future purchases and recommend them to friends. It's highly suggested mentioning and praising the company's relaxed atmosphere and staff's approachable demeanor that sets this stage for even the most inexperienced car buyers. The two critical feedback felt it wasn't worth doing business with this company, but they acknowledged the company's willingness to act even when things went wrong. User reports showed that these were the exceptions to OK Auto Mart's typically well-reviewed customer service.

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Reputation Change over time

Pros & Cons

PROS

recommend (7)

helped me (6)

highly recommend ... (5)

affordable (3)

very helpful (3)

very friendly (2)

great experience ... (2)

awesome place (2)

good customer se ... (2)

great prices (2)

Cons

not recommend (2)

horrible (2)

unprofessional (1)

unorganized (1)

horrible custome ... (1)

not going back (1)

waste my time (1)

very poor custom ... (1)

poor customer se ... (1)

they took advant ... (1)

Ok Auto Mart Reviews: 102. Average Rating: 3.5

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