Welcome to Empire Auto Collection, the most significant store that sells pre-owned luxury vehicles in Warren, Michigan. We specialize in luxury cars and the biggest car manufacturers like Mercedes-Benz, BMW, Porsche, and Audi. Our team of professionals has more than 15 years of experience working in the luxury automobile industry. They can help you find the car of your dreams. We offer competitive prices, national shipping, financing, and a vast inventory of pre-owned luxury vehicles. We have the premier used luxury car selection in Michigan and excellent sales and service staff. Our Warren store will provide you with the best class of customer service.
Reviews Summary
Empire Auto receives outstanding feedback for its excellent customer service, professionalism, and transparency. The speed and ease of the negotiation and payment are frequently praised. Yousef, Mike, and Farrah are frequently singled out for their exceptional service and smooth operations. Customer satisfaction is a top priority for the business. There are reports of calls to ensure purchase satisfaction long after the customer has left the company. Many consumers are repeated clients or have family who have utilized Empire Auto's service. Empire Auto is a trustworthy and professional business that is highly and reliably recommended. A high number of clients believe Empire Auto is the best location to sell their cars or swap vehicles.
Frequently asked questions
6 questions
What do Empire Auto Collection clients say about their experience with the team?
Clients consistently praise the professionalism and friendliness of the staff, particularly mentioning Mike and Yousef for their attentive service. Many reviewers highlight the smooth transaction process and the team's commitment to customer satisfaction, often checking in post-purchase to ensure happiness.
Does Empire Auto Collection handle trade-ins, and what do customers say about that process?
Yes, they offer trade-in services including cash for trade-ins and instant offers. Reviewers commend the quick and fair process, with many noting they received cash for their vehicles when other dealers wouldn't, showcasing the team's efficiency and customer focus.
What services does Empire Auto Collection provide for luxury vehicle buyers?
Empire Auto Collection specializes in Vehicle Sales (Luxury, Used, High End), Vehicle Trade-In (Cash for Trade-In, Trade-In for Higher Value, Instant Trade-In Offers), Lease Returns (Early Lease Termination, Equity from Lease Return, Traditional Lease Returns), and Vehicle Repair Recommendations (Diagnostic Recommendations, General Maintenance Advice, Mechanic Referral Services).
Who leads the team at Empire Auto Collection, and what experience do they have?
The team at Empire Auto Collection has over 15 years of experience in the luxury automobile industry, ensuring knowledgeable assistance in finding the right vehicle for customers. This expertise is frequently highlighted in customer reviews.
Does Empire Auto Collection offer vehicle repair recommendations?
Yes, they provide vehicle repair recommendations, including diagnostic advice and mechanic referrals. Customers appreciate this added service, as it helps them maintain their luxury vehicles efficiently.