MLT Group Testimonials:
MLT Group and Theo St. Mane are amazing to work with!! Thank you for our amazing site, custom forms, and all you have done to help us grow as a business. Thank you!! I must say working with MLT group has been nothing but disappointing. I must also note that after a great dog and pony show of empty promises, our web site is still not fully functioning after more than a year. They even asked me (I know very little about computers) to fix/enter data on a domain server site to hopefully fix a problem and not having a clue what really to do by one of the partners of MLT! Unfortunately our web site problems are still not fixed and lots of money and time has been wasted no thanks to MLT Group. DO NOT RECOMMEND USING THEM!We chose to use MLT for building and hosting our new website because they were a local business. As MLS pitched its services, we were promised many things as we explained the requirements. Everything was "we can do that" and "no problem" during the exploratory phase. Unexpected expenses started adding up during the build; costs that were not explained up front or costs that MLT did not expect in incur so they were passed along to us. Years of troubles, anguish, and regret passed. Pieces of the site would randomly stop working, and we were charged to get things back to normal again. At one-point MLT’s servers were hacked, however we were not offered any credit for the lengthy downtime. Following the hack, a “security service upgrade” was added to the monthly fees. Nothing was ever done just for the sake of good business or to provide a positive consumer experience. Nickel and diming us all along was typical to maintain our subpar website. Upon departing ways with MLT we were asked if we wanted the website’s files, a seemingly good business gesture. But as we should have expected, charges for this were undisclosed and an invoice showed up. We never received the website we ultimately wanted because MLT couldn’t provide the services promised without exorbitant additional costs. In the end we used a national company that was familiar with our industry and our experience has been overwhelmingly better. MLT Group was amazing to work with! Emily has been extremely helpful every step of the way!
Sources: J. Nelson
Rochester, MN
They did a fantastic job of saving my old VCR memories on DVD's. They will be terrific gifts for my family members at Christmas.11. I took in a camcorder tape to be made into a DVD. Tyler was very helpful and got my request set up for me. Mike did the transfer and he let me know when it was ready. Both Mike and Tyler were very helpful and friendly. My DVD turned out great and I wouldn't hesitate to use their services again. Thank you Tyler and Mike!! I've worked with MLT group on several projects over the last few years. Their staff have always been friendly, courteous and attentive to our needs. They ask good scoping questions on the front end of a project to fully understand what is needed so that they can provide accurate information both to us (time to develop, est. cost) and their development teams to ensure the project is done right the first time. They did a great job on my video. I am so thankful for the high quality and great service.
MLT Testimonials:
This company is an amazing gem! They work with you step by step and thier videography is superb. I feel thier staff is trained well and are definitely subject matter experts! Thanks MLT! MLT Group created a gorgeous poster for our nonprofit group in record time! I highly recommend them. Working with MLT has always been a good experience! MLT Group customized the logo for my company. They went above and beyond to create the logo that I use in all of my business marketing. They gave me many options to choose from and they were all excellent. I would recommend MLT Group to anyone who wants to work with a team that truly cares about their clients and works hard everyday to ensure their clients marketing is on the cutting edge!
Frequently asked questions
7 questions
What do MLT Group clients say about the work?
Clients frequently praise the team for their attentiveness, friendliness, and ability to understand project needs. Many highlight the quality of the website development and video services, noting that staff members go above and beyond to ensure satisfaction.
Does MLT Group offer custom website design in Rochester?
Yes, MLT Group specializes in web development, offering custom website design, website hosting, and content management services to help businesses establish a strong online presence.
Can I get help with SEO services from MLT Group?
Yes, they provide digital marketing services, including SEO services, social media management, and email marketing, aimed at enhancing online visibility for businesses.
How does MLT Group handle video transfer services?
MLT Group offers video transfer services such as VHS to DVD conversion, camcorder tape to DVD, and slide scanning, with clients noting the high quality and helpfulness of the staff during the process.
Who leads the team at MLT Group?
Theo St. Mane is noted as a key figure at MLT Group, recognized for his collaborative approach and commitment to client satisfaction, particularly in web development projects.
What happens if I encounter issues with my website after working with MLT Group?
While many clients report positive experiences, some have expressed frustration with unresolved website issues. It's important to communicate your concerns directly with the team for assistance.