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Artemis Overland Hardware

Artemis Overland Hardware

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1637 E Olive St, Springfield, MO 65802, USA Get Directions
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ABOUT   Services Excellence Summary

Artemis Overland Hardware: Your Complete Overland Adventure Store We offer camping products and 4X4 vehicles for all adventures. We have Roof Top Tents, Ground Tents, Roof Racks, Portable Refrigerator/Freezers, Camp Tables, Chairs, Stoves, Vehicle Storage and Camp Kitchen Supplies. Our 4X4 and recovery product range includes off-road lighting, winches and suspension. All of your outdoor adventure products can be found at Artemis Overland Hardware. Artemis is your one-stop shop for all your outdoor adventure needs. We provide everything from strong tables, chairs and sleeping bags to lights, cooking and handy supplies. The wild requires 74 things to live. Our products meet the highest standards and come with a satisfaction guarantee.

 

SUMMARY   Reviews Summary

Customers praise Artemis Overland Hardware on various fronts. They note the exceptional customer service, exemplified by several instances of staff going above and beyond. Kelsie and Aaron receive shining reviews with one customer complimenting the fast, proactive warranty resolution, courtesy of a new delivery instead of waiting on manufacturer support after receiving a faulty item. The store receives high marks for its shipping and appliance selection. All reviewers praise the staff's kindness and the atmosphere of the store. Also, handling of pre-orders is friendly, with one customer remarking on the quick refund when they needed to cancel due to a temporary inconvenience. Artemis has many satisfied clients who would happily return for every modern outdoors event requirement.

 

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Pros & Cons

PROS
recommend (4)
highly recommend ... (4)
very friendly (4)
very helpful (4)
great service (3)
great experience ... (3)
awesome selectio ... (2)
friendly and kno ... (2)
great place (2)
definitely be ba ... (2)
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Cons
no response (9)
worst company (2)
terrible custome ... (2)
frustrating (2)
expensive (1)
horrible (1)
would not recomm ... (1)
unprofessional (1)
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Artemis Overland Hardware Reviews: 85. Average Rating: 3.7

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C
Cedric
on Trustanalytica
I have to give a shout out to Kelsie and Aaron for their wonderful customer service. I ordered the Bushwakka En-Suite Awning (great price) and it was missing a few parts and had an small issue with one of the awning wall straps . Rather than waiting for the manufacturer to warranty the awning, they immediately took things to a higher level by shipping me a new awning for my troubles! I highly recommend Artemis for all of your overlanding equipment needs. Very nice folks to deal with. Thanks again!!
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