Artemis Overland Hardware: Your Complete Overland Adventure Store
We offer camping products and 4X4 vehicles for all adventures. We have Roof Top Tents, Ground Tents, Roof Racks, Portable Refrigerator/Freezers, Camp Tables, Chairs, Stoves, Vehicle Storage and Camp Kitchen Supplies. Our 4X4 and recovery product range includes off-road lighting, winches and suspension.
All of your outdoor adventure products can be found at Artemis Overland Hardware. Artemis is your one-stop shop for all your outdoor adventure needs. We provide everything from strong tables, chairs and sleeping bags to lights, cooking and handy supplies. The wild requires 74 things to live. Our products meet the highest standards and come with a satisfaction guarantee.
Reviews Summary
Customers praise Artemis Overland Hardware on various fronts. They note the exceptional customer service, exemplified by several instances of staff going above and beyond. Kelsie and Aaron receive shining reviews with one customer complimenting the fast, proactive warranty resolution, courtesy of a new delivery instead of waiting on manufacturer support after receiving a faulty item. The store receives high marks for its shipping and appliance selection. All reviewers praise the staff's kindness and the atmosphere of the store. Also, handling of pre-orders is friendly, with one customer remarking on the quick refund when they needed to cancel due to a temporary inconvenience. Artemis has many satisfied clients who would happily return for every modern outdoors event requirement.
Frequently asked questions
7 questions
What do customers say about the service at Artemis Overland Hardware?
Clients frequently highlight the exceptional customer service at Artemis, mentioning friendly and knowledgeable staff like Aaron and Caitlyn. Reviewers appreciate their quick responses and willingness to assist with orders, even going above and beyond to resolve issues promptly.
What types of camping gear does Artemis Overland Hardware offer?
Artemis provides a wide range of camping gear, including camping chairs, stoves, coolers, and tents. They also specialize in overlanding equipment like awnings, roof racks, and recovery products, ensuring a comprehensive selection for outdoor adventures.
Does Artemis Overland Hardware handle product inquiries and refunds?
Yes, they offer customer service that includes free order tracking, a free refund process, and product inquiries, ensuring a smooth shopping experience for their customers.
Can I find specialized overlanding equipment at Artemis Overland Hardware?
Absolutely! Artemis specializes in overlanding equipment, offering items like roof racks, awnings, and recovery gear. Reviewers commend their extensive selection of high-quality overlanding products.
How does Artemis Overland Hardware ensure customer satisfaction?
Artemis emphasizes quality and customer satisfaction, with products made to high standards. They also have a satisfaction guarantee, which is reflected in positive customer experiences regarding their service and product quality.
What do customers think about the selection of products at Artemis Overland Hardware?
Reviewers consistently praise the wide variety of camping and overlanding products available at Artemis. Many mention the impressive selection and the helpfulness of staff in finding the right gear for their needs.
I have to give a shout out to Kelsie and Aaron for their wonderful customer service. I ordered the Bushwakka En-Suite Awning (great price) and it was missing a few parts and had an small issue with one of the awning wall straps . Rather than waiting for the manufacturer to warranty the awning, they immediately took things to a higher level by shipping me a new awning for my troubles! I highly recommend Artemis for all of your overlanding equipment needs. Very nice folks to deal with. Thanks again!!