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  1. US
  2. MO
  3. Kansas City
Penske Truck Rental

Penske Truck Rental

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1111 N Century Ave, Kansas City, MO 64120, USA Get Directions
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ABOUT   Services Excellence Summary

On a local level, you can rent moving trucks in Kansas City, whether you are moving your entire house or only a few boxes. You can pick up your truck from one of our numerous North American locations with Penske. When you come here to rent a Penske truck, you will get a reliable vehicle that is ready. There will be a rental associate waiting to personally explain how the moving truck works. We promise that your Penske truck will be clean and in good working order. Penske offers 24-hour roadside support, a variety of cancellation policies, and a reservation process, and professional help. As well as providing Penske trucks and moving supplies, we also have many other things to offer. Our Kansas City MO store carries all of your moving supplies. For cushioning furniture, padding, ropes, boxes, hand trucks, tapes, and padlocks, you can depend on us. With all the knowledge we have of moving, we have found the best truck rentals to offer you. Getting a quote for a truck rental at Penske is simple. Call or visit us, and our team will take you through the process.

 

SUMMARY   Reviews Summary

There is high praise for Penske Truck Rental as their reviews reveal a combination of top-tier customer service, helpfulness and hardworking staff. Most reviews comment on these qualities. They were praised for their approachability, speedy service and quick problem solving. Customers speak glowingly about the quality of service they received. One said that they forgot a back-scratcher in the rental van following an accident. Penske called FedEx, and the item reached them in a matter of days. According to another reviewer, they were scheduled to move but had nothing to pick their furniture with on the day they were moving. They contacted Penske, and everything was promptly fixed. A distinct advantage of Penske is that their prices are reduced. Several comments highlight how much less their mile charges are compared to U-Haul. They declare that booking a moving truck from Penske is cheaper. This aspect, plus Pennske's service record, gives them an edge over their rivals. Members of the public praised their professionalism and speed while praising them. Various other reviewers emphasized the impeccable condition of the trucks and the speed with which they were checked out. A review praised the employees' efficiency and knowledge. The general impression is that the rental trucks are in perfect condition. Customers commended the company for the proper maintenance and provision of dependable trucks. U-Haul trucks consume a lot of gas, according to one reviewer. Consequently, Penske trucks should be a better option given their cost efficiency. Many comments made the caveat that they had a good experience with Penske but poor one with U-Haul. The people at Penske appreciate excellence and are out to ensure that their customers have the best. Some even suggested that the employees be offered a raise or a medal for providing high-quality service.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great service (3)
very helpful (3)
excellent servic ... (3)
recommend (3)
love this place (2)
helped me (2)
helpful staff (2)
extremely helpfu ... (2)
nice staff (2)
fast service (2)
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Cons
rude (4)
horrible (3)
dishonest (2)
poor communicati ... (2)
poor customer se ... (2)
slow (2)
horrible custome ... (1)
will not return (1)
terrible service ... (1)
unprofessional (1)
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Penske Truck Rental Reviews: 199. Average Rating: 3.8

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John Doe left a 5 star review
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