Reliable Adele Burnes established Burnes Citadel Security in St. Louis in 1973. We are the top supplier of interactive security systems in the Midwest for homes and businesses. Our tailored security solutions include intrusion detection technology, Smart Home Technology, and access control to protect your home or enterprise. We offer comprehensive residential and commercial security systems such as installation, monitoring, and maintenance. Our firm is a pioneer in life-safety and security systems, driven by Brian Burnes. The locally owned company is based on the values of hard work, integrity, and teamwork. We are committed to offering smart, high-quality, and cost-effective security solutions for our residential and commercial customers. We create a tailored security system for each project. Your business or family plays a vital role in determining your security needs. Our team is committed to delivering excellent service, regardless of the project's size.
Overall, the customer reviews revealed a high level of satisfaction with Burnes-Citadel's customer service and installation work. Positive clubs were seen on both customer service and installation teams. They were praised for being polite and patient; written by an insurance agent who had dealt with other companies, they even loved how the system monitoring emails were submitted to their clients at the same time. Homeowners, who also narrated the personal service as far as their home is concerned, applauded the firm for their commitment to the job. The team was also lauded especially on, teamwork, installation, and, training dumps. Time after time, the reviewers appreciated how the team worked together and explained everything to them. Each team, including the management level, was kind, polite, and understood what was important to the customer. This was critical for every customer, who even rated the company 5 out of 5 and recommended it, since they all liked one thing from the team - they all experienced the firsthand customer service the insurance agent wrote about. The team sent someone to work with and always remained available, including during the installation and training. Each personnel, like Sandra Simpson, was therefore a part of the larger whole - a team, each helpful and polite, committed to customer service.
