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  1. US
  2. MO
  3. St. Louis
Penske Truck Rental

Penske Truck Rental

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Open 7:00 AM-7:00 PM now
2210 S 7th St, St. Louis, MO 63104, USA Get Directions
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ABOUT   Services Excellence Summary

Penske is dedicated to guiding our customers confidently along through each phase of the relocation, from packing up the last piece of furniture to the post-shipment truck inspection. Our team will help make you see how to move yourself, mitigating the stress you may have without us. We stand out from other rental companies, as we have been in the business for 50 years. For those who want to rent a truck, you can be fast-tracked to decide on the best truck via our user-friendly resources. Find your local Penske by state or zip code to get a quote on truck rental services. Also, you can reserve moving truck accessories online with Penske. Call us today to speak with one of our rental representatives, who will assist you throughout your rental journey.

 

SUMMARY   Reviews Summary

Reviews of Penske - St Louis, MO 7th St. Very positive, many praised the outstanding customer service, pricing was overall affordable. Reviews: 'Just a straightforward great experience and welcoming staff who care.' 'They switched my reservation, got a different size, and everything was in tip-top shape, no problem ' others said Penske's team member Mike was the one-stop fix. Customer satisfaction and willingness to adapt were also reviewed, 'Mike set me up in less than 5 minutes to have a good day compared to U-Haul.' Another person stated 'The staff was happy I was not working with another customer, and the truck was like new, and the hand cart was free!!'. Some reviews acknowledged that there are minor things that need fixing, but they were content overall. One reviewer noted 'I liked their speed and receptiveness. They helped me grab the top and I found out that my 16' was leaking. Corrupted their functions showed their hand-in and good customer service.' Another user posted, 'The truck leaks, but safety is paramount. They gave me an alert and refunded me $50. In this area, Penske is always looking after us. I will never go back to U-Haul.' A positive reviewer said, 'Parking is safe, and they allowed me to leave my stuff at the warehouse since I would be at the Airbnb. So empathetic as a customer.' In summary, the bananas had to be explained, a positive step of helpful people who care in this location, adding 'Despite their location disadvantage, they help me switch to a big truck to compensate for my U-Haul nightmare.'.

 

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Pros & Cons

PROS
very helpful (3)
excellent custom ... (3)
very friendly (3)
great service (3)
very clean (3)
great customer s ... (3)
great place (2)
great experience ... (2)
good people (2)
excellent servic ... (1)
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Cons
horrible (1)
bad experience (1)
bad business (1)
frustrating (1)
unhelpful (1)
rude (1)
overcharge (1)
poor customer se ... (1)
worst experience ... (1)
overcharged (1)
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Penske Truck Rental Reviews: 116. Average Rating: 4.0
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