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Franklin Corporation

103 reviews

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Open 8:00 AM-5:00 PM now

600 Franklin Dr, Houston, MS 38851, USA Get Directions

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Service	Sub Service	Average Price Range (USD)
Furniture Sales	Recliners	$200 - $500 Call to Book
	Sofas	$800 - $1500 Call to Book
	Lift Chairs	$300 - $700 Call to Book
Customer Support	Replacement Parts	$10 - $50 Call to Book
	Fabric Swatches	$5 - $20 Call to Book
	Technical Assistance	$20 - $100 Call to Book
Furniture Repair	Cushion Replacement	$50 - $150 Call to Book
	Mechanism Repair	$100 - $300 Call to Book
	Reupholstering	$200 - $800 Call to Book
Custom Orders	Made-to-Order Furniture	$1000 - $3000 Call to Book
	Personalized Fabric Selection	$100 - $500 Call to Book
	Size Customization	$50 - $200 Call to Book
Delivery Services	Local Delivery	$50 - $100 Call to Book
	Extended Delivery	$100 - $200 Call to Book
	Assembly Services	$50 - $150 Call to Book

ABOUT Services Excellence Summary

Franklin Corporation is celebrated as one of the premier suppliers of quality upholstered furniture worldwide, starting in 1970. Our unmatched excellence, exceptional comfort, and inventive products are created and engineered to endure for many years with little maintenance required.

SUMMARY Reviews Summary

Multiple customer reviews demonstrate that Franklin Furntiure Corporation is highly regarded by consumers. The comments consistently praise the company's customer service and the debut of items like the Franklin's Recliners. Many reviews showed customer service representatives going above and beyond, particularly when consumers had questions about ordering parts or repairs. Customers also appreciated the durability and comfort of Franklin's products, noting that they were still using their original item after many years. This suggests that Franklin focuses on long-lasting products and lasting customer relationships. Before COVID era, most companies have shifted to a consumer protocol, with reviews showing discontent with delays and reminders that the furniture was made to order. This indicates that there may be some dissatisfaction with the brand's current customer service. However, the majority of testimonials speak favorably of Franklin Furntiure Corporation, claiming that the products are well-made and the customer service is exceptional.