CarMax
Hours:
Closed Now
Monday 10:00 AM - 9:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 - 7:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 - 7:00 PM
Address: 597 Beasley Rd, Jackson, MS 39206, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Our innovation in customer experience and our unwavering commitment to excellence has made us the biggest used car retailer in the U.S. Our "no haggle" pricing was the first industry disruptor and has shifted the dynamics of the tense and intimidating car-buying process to a genuine, transparent one. We have since set the standards for consumer purchasing experiences. Our buyers purchase according to their own terms, whether online, in a CarMax dealership, or using a merge of the two. Our Love Your Car guarantee (click here to know more about it) combines this versatile approach with the industry-leading Love Your Car warranty (learn more) that offers 24-hour test-drives and 30-day return policies (up to 1500 miles). We have a car-buying experience that is truly special and unlike anything you have ever seen.
Reviews Summary
Most customers like selling or buying vehicles from CarMax. They say that the consultations are professional, and the process is straightforward and fast. The staff market the site and software to busy clients and out-of-town clients by commending the convenient appointment of transfers and free vehicle transport. These clients receive multiple transfer updates and easily evaluate payment options. Some testimonies mention friendly staff like Tony. Moreover, every time a car is brought in for appraisal, clients receive a fair quote. There are complaints with the clients that would suggest regular cleaning the vehicles before test drives. The reviews available would suggest investing more in marketing and customer service enhancement through staff commitment to attracting more clients to their caryard.
Frequently asked questions
7 questionsWhat do CarMax clients say about their experience in Jackson?
Reviewers frequently praise the friendly and professional staff, quick service, and the streamlined process for buying and selling vehicles. Many mention specific employees who provided exceptional service, highlighting a positive overall customer experience.
Does CarMax offer vehicle appraisals, and how do they work?
Yes, CarMax provides vehicle appraisals, including free online appraisals, visual appraisals, and trade-in valuations, which vary based on vehicle condition. Customers have noted the quick and fair quotes received during the appraisal process.
Can I sell my car to CarMax, and what is the process like?
Yes, you can sell your car to CarMax. The process is described as quick and easy by customers, with many highlighting the prompt service and fair offers received during the appraisal and sale.
How does CarMax ensure a good car-buying experience?
CarMax's 'no haggle' pricing and flexible buying options, including online and in-store purchases, contribute to a stress-free experience. Customers appreciate the transparency and ease of the purchasing process.
Does CarMax provide vehicle inspections, and what do they include?
Yes, CarMax includes a point inspection with each purchase, along with maintenance checks and repair recommendations that vary based on the service needed. Customers have noted the thoroughness of these inspections.
What financing options does CarMax offer for used car purchases?
CarMax provides financing options that vary depending on the buyer's credit score, allowing customers to find suitable financing solutions tailored to their needs.
Where is CarMax located?
597 Beasley Rd, Jackson, MS 39206, USA
Location & directions
Jackson, MississippiCarMax Reviews · 3.5 average
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