×

Review Keywords Analysis

US / MS / Jackson
Tower Loan photo

Tower Loan

Address: 2570 Bailey Ave, Jackson, MS 39213 Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Customer Service In-Office Support $10 - $20 Call to Book
Remote Assistance $15 - $25 Call to Book
Follow-Up Calls $5 - $15 Call to Book
Professional Coaching One-on-One Coaching $50 - $100 Call to Book
Group Workshops $30 - $50 Call to Book
Online Tutorials $20 - $40 Call to Book

What people love

From reviews
Customer service Respectful staff Friendly staff Prompt service

About this business

Tower Loan Client Review Summary: 1. Fair2. Inappropriate.3. Destiny, Jordan, and Brianna were very respectful… they treated me with kindness …4. Destiny was a very decent respectful young lady ! Welcomed me back with open arms with no issue! Brianna was also a great help very kind ! Great customer service at this location.5. Bri is such a sweet young lady, absolutely love her.... she's very quick to help and professional and ALWAYS SO FRIENDLY

Frequently asked questions

7 questions
What do Tower Loan clients say about the customer service?
Clients frequently praise the staff for their respectful and kind treatment. Destiny, Jordan, and Brianna are specifically highlighted for their professionalism and friendliness, creating a welcoming environment for customers.
Does Tower Loan offer one-on-one coaching for mortgage guidance?
Yes, they provide one-on-one coaching as part of their professional coaching services, along with group workshops and online tutorials to assist clients in navigating mortgage options.
What are Tower Loan's hours of operation?
Tower Loan operates Monday from 8AM-6:30PM, Tuesday from 8AM-5:30PM, Wednesday from 8AM-5:30PM, Thursday from 8AM-5:30PM, Friday from 8AM-6:30PM, Saturday from 8AM-12PM, and is closed on Sunday.
Can I receive remote assistance from Tower Loan?
Yes, Tower Loan offers remote assistance as part of their customer service, ensuring clients can receive help regardless of their location.
How does Tower Loan handle follow-up calls with clients?
They provide follow-up calls as part of their customer service, which is appreciated by clients for maintaining communication and support throughout the mortgage process.
Is Tower Loan good for first-time buyers, and what do reviewers highlight?
Yes, clients note the team's respectful and kind approach, particularly praising Brianna for her promptness and friendliness, making it a supportive choice for first-time buyers.
Where is Tower Loan located?
2570 Bailey Ave, Jackson, MS 39213

Location & directions

Jackson, Mississippi
Tower Loan
Mortgage Broker
Address
2570 Bailey Ave, Jackson, MS 39213
Hours
Open 8:00 AM - 6:30 PM
Tower Loan Reviews · 4.8 average
0 Reviews
G Google 5

No Reviews Found

Alternatives to Tower Loan

See all Top Mortgage Brokers in Jackson →