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Review Keywords Analysis

  1. US
  2. NC
  3. Cary
Cary Auto Mall

Cary Auto Mall

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Open 9:00 AM-8:00 PM now
100 Auto Mall Drive, Cary, NC 27511, USA Get Directions

4.2

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ABOUT   Services Excellence Summary

Cary Auto Mall is a part of Hendrick Automotive Group, the largest privately owned United States automotive retailer, which employs over 10,000 workers in its 93 dealers across 13 states. Six more accessory distributor installers and 21 collision centers are also owned by the company. Located in Charlotte, North Carolina, the company is headquartered there. All actions and decisions are based on the commitment to honestly and do the right things in the spirit and letter of the law. When we respect and trust one another, we can effectively work together. The Hendrick winning tradition is based on the belief that we should strive to be the best and not just the largest. It is defined by how we treat one another. Our customer needs will always exceed their expectations.

 

SUMMARY   Reviews Summary

Cary Automall reviews demonstrate that it is a reputable store for new and preowned vehicles. The dealership sells cars from numerous brands such as Chevrolet, Dodge, and Kia. The all-new Dodge Chargers, Challengers, Corvettes, and Kia Tellurides, and Stingers are well-stocked. The service department has courteous, effective staff, and customers rate it as a leading service center. Matt Flowers, the service manager, received positive remarks for his good work and exemplary customer service. Employees are valued, and every review focuses on their professionalism. Most customers experienced the excellent customer service from the likes of Jeremy, Seth, Greg, Alvaro and even the cashier Danielle. The service is outstanding, especially noting the knowledgeable staff and dealer professionalism. One client described how the staff guided them in their purchases until they walked out of the showroom with a smile. Nonetheless, the knowledge, efficiency, and simplicity of the agents and financial staff ensure that customer needs are met satisfactorily. Many clients suggest Cory Automall as the best dealership to purchase your car. The Cary Automall will always be the best due to all of the aspects mentioned, and they are rated as a five-star dealer.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
excellent servic ... (3)
very knowledgeab ... (2)
will be back (2)
feel comfortable ... (2)
very happy (2)
very comfortable ... (2)
affordable (1)
awesome place (1)
great experience ... (1)
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Cons
not recommend (1)
no help at all (1)
horrible custome ... (1)
horrible (1)
poor customer se ... (1)
frustrating (1)
dishonest (1)
Cary Auto Mall Reviews: 88. Average Rating: 4.2
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