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Review Keywords Analysis

  1. US
  2. NC
  3. Cary
Crossroads Auto Service
Crossroads Auto Service
Crossroads Auto Service

Crossroads Auto Service

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1720 Walnut St, Cary, NC 27511, USA Get Directions

4.3

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ABOUT   Services Excellence Summary

Our top priority at Crossroads Auto Service is to meet your needs and exceed your expectations. Conveniently located at Crossroads Exxon, we are the leading choice for auto repair in Cary. Our team aims to earn your loyalty and confidence. Crossroads Auto Service will provide the customer service that Cary drivers need to trust. Our top priority is customer happiness. We at Crossroads Auto Service treat workers with respect and acknowledge their skills and knowledge. Crossroads Auto Service's highly skilled team saves you time, money, and anxiety. Crossroads Auto Service is the preferred choice for repairing cars in Cary.

 

SUMMARY   Reviews Summary

The company received an overwhelmingly favorable reception in the person of an exemplary customer satisfaction rating. One recurrent theme was praise for the quick and efficient service, with many customers claiming that their problems were resolved sooner than expected. Customers regularly cited the quality and goodwill of the staff as the reasons for the service they received, as the majority of visitors agreed that Marcus and Danny were friendly and communicative throughout their visit. More than half of the feedback noted the company's honesty, with many customers acknowledging that Marcus could have sold them unneeded repairs and parts but instead tried to save them money. The customers were also pleased with the company's low prices, as one remarked that the mechanic had twice offered repair services free of charge. The favorable impression led to a high probability of return and referral patrons, most of whom stated that they would gladly notify the visitors to use the service they trust.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
great service (8)
highly recommend ... (5)
affordable (5)
great experience ... (3)
great price (3)
very quickly (3)
very helpful (3)
good service (2)
service is great ... (2)
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Cons
dirty (2)
rude (2)
not happy (1)
will not return (1)
bad business (1)
never come back ... (1)
expensive (1)
extremely rude (1)
Crossroads Auto Service Reviews: 99. Average Rating: 4.3
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