Our top priority at Crossroads Auto Service is to meet your needs and exceed your expectations. Conveniently located at Crossroads Exxon, we are the leading choice for auto repair in Cary. Our team aims to earn your loyalty and confidence. Crossroads Auto Service will provide the customer service that Cary drivers need to trust. Our top priority is customer happiness. We at Crossroads Auto Service treat workers with respect and acknowledge their skills and knowledge. Crossroads Auto Service's highly skilled team saves you time, money, and anxiety. Crossroads Auto Service is the preferred choice for repairing cars in Cary.
Reviews Summary
The company received an overwhelmingly favorable reception in the person of an exemplary customer satisfaction rating. One recurrent theme was praise for the quick and efficient service, with many customers claiming that their problems were resolved sooner than expected. Customers regularly cited the quality and goodwill of the staff as the reasons for the service they received, as the majority of visitors agreed that Marcus and Danny were friendly and communicative throughout their visit. More than half of the feedback noted the company's honesty, with many customers acknowledging that Marcus could have sold them unneeded repairs and parts but instead tried to save them money. The customers were also pleased with the company's low prices, as one remarked that the mechanic had twice offered repair services free of charge. The favorable impression led to a high probability of return and referral patrons, most of whom stated that they would gladly notify the visitors to use the service they trust.
Frequently asked questions
7 questions
What do Crossroads Auto Service clients say about the work?
Reviewers frequently praise the team's quick service, honesty, and friendly demeanor. Many highlight the efficient handling of inspections and repairs, noting that they appreciate the transparency regarding necessary work and costs. Staff members like Alex and Danny receive specific commendations.
Does Crossroads Auto Service offer vehicle inspections, and how do customers feel about them?
Yes, they provide vehicle inspections, including safety inspections and emissions testing. Customers express satisfaction with the speed and thoroughness of these inspections, often mentioning quick turnaround times and the welcoming atmosphere during their visits.
Can I get tire services at Crossroads Auto Service, and what do customers say about them?
They offer comprehensive tire services, including tire patching, rotation, and replacement. Clients report prompt service and effective solutions for tire issues, often highlighting the team's ability to address problems quickly and efficiently, even on short notice.
What are the hours of operation for Crossroads Auto Service?
What types of general maintenance does Crossroads Auto Service provide?
They offer general maintenance services such as oil changes, fluid checks, and belt inspections. Reviewers appreciate the thoroughness and speed of these services, often mentioning their satisfaction with the quality of work and customer care.
Who owns Crossroads Auto Service, and what do customers say about their expertise?
The business is led by Alex, who is frequently mentioned in reviews for his professionalism and honesty. Customers feel confident in his expertise, often noting that he provides clear explanations of the work needed without unnecessary upselling.