Great massageHelpful front deskProfessional staffKnowledgeable therapistsGreat customer serviceWelcoming atmosphereCustomized massagesEffective stress reliefFriendly staffExperienced therapists
About this business
Massage Envy offers a service range such as massage, body stretching, and skin care. Book an appointment now! Each location is a franchise business.
Problems such as stress, bad posture, tension, aches, and pains are normal. In Massage Envy locations, we are committed to helping consumers feel better when their body isn't functioning at its best. When your body performs well, you live well. Our Massage Envy franchised location therapists are still studying ways to improve your massage experience through customization. All of our therapists have devoted their lives to helping you feel better, whether you're an athlete, a warrior with a 9-5, or someone in the middle. Find a Massage Envy near you today.
Reviews Summary
Jorge shines in most reviews for his deep tissue and stretching skills. This often includes accommodating or pointing out the client's physical or medical condition. Adding the client's experience at the facility is positive, particularly when mentioning Eric, the skilled front desk staff. The general atmosphere of the business is welcoming and professional from what you can tell. One constant complaint is the inconsistency in the hands of the therapists. From the reviews, Jorge is the most consistent and skilled therapist. He is described as the best massage therapist ever in one of the reviews. Generally, other therapists are not as good as of Jorge. And the scheduling system is still being criticized. There has been a demand for online scheduling.
Frequently asked questions
7 questions
What do Massage Envy clients say about the work?
Clients frequently praise the professionalism and expertise of therapists like Jorge, James, and Erin, highlighting their ability to customize treatments to individual needs. The front desk staff, including Eric and Malik, are also noted for their friendly and efficient service.
Does Massage Envy offer deep tissue massages, and how do clients feel about them?
Yes, they offer deep tissue massages. Clients report excellent experiences, particularly with therapists like Jorge and Rhys, who effectively address problem areas and provide significant relief from tension and stress.
Can I get a facial treatment at Massage Envy, and what do clients say about it?
Yes, they provide facial treatments including anti-aging and hydrating facials. Clients have praised Sheryl for her exceptional skills, emphasizing the positive results they experience after their sessions.
How does Massage Envy handle appointment scheduling?
They offer free appointment scheduling, making it easy for clients to book their sessions. Reviewers appreciate the helpfulness of the front desk staff when scheduling appointments.
What types of massage services does Massage Envy provide?
Massage Envy offers a variety of services including Massage Therapy (Deep Tissue Massage, Full Body Massage, Relaxation Massage), Facial Treatments (Anti-Aging Facial, Hydrating Facial, Acne Treatment Facial), and Customer Service (Appointment Scheduling, Membership Information, Customer Assistance).
Does Massage Envy in Cary provide personalized services?
Yes, therapists at Massage Envy focus on personalizing treatments based on individual client needs, which is frequently highlighted in client reviews as a key aspect of their service.