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Review Keywords Analysis

  1. US
  2. NC
  3. Cary
Weaver Motorsports

Weaver Motorsports

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1640 NW Maynard Rd, Cary, NC 27513, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

Weaver Motorsports: A European Car Repair Specialist Weaver Motorsports offers quality repair services for all European cars, including Porsche, BMW MINI, Mercedes-Benz, Volvo, Saab, Audi & VW. Our family-owned business has operated in the industry for three generations. We have a strong reputation in the local community due to our friendly, knowledgeable staff. We offer competitive prices, and we are often half the cost of traditional car dealerships. Our new service facility houses dealer-level equipment, and our technicians are factory-trained. Our family has a racing and motorcycle background, so we appreciate your love for BMW and Porsche and value your "performance cars." Our objective is to provide you with everything you require for your vehicles.

 

SUMMARY   Reviews Summary

The main sentiments are that the staff and customer service at Weaver Motorsports, particularly Ed, were fantastic. Most reviews praise the professionalism, speed, and courteousness of the staff. Customers variously describe the sales process as swift, transparent, and simple. Additionally, several customers praise the staff's attention to detail and commitment to ensuring customers understand every step. In the end, most customers are satisfied with their new car purchase, with many remarking about the broad variety of inventory and the competitive purchase price. However, many of the reviews emphasize that the business stress and obligation are more than a customer-service perspective. The connection and friendship pivots around that. A final important theme is the friendship that persists. Many customers do not feel that they were doing business. They felt as if they were sharing and building companionship. One of the sketches will show the apparent accompanying words of "friend" and "companionship." This connection truly develops customer closeness and comfort and is one of the strong suits of the company. However, two customers felt pressure to leave positive reviews, and a few customers did not have a good time at the company. That worried many potential buyers.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
great experience ... (6)
recommend (3)
accommodating (3)
very happy (3)
definitely be ba ... (2)
will come back (2)
friendly service ... (2)
helped me (2)
excellent servic ... (2)
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Cons
rude (6)
horrible (4)
unprofessional (3)
not recommend (2)
worst experience ... (2)
bad customer ser ... (1)
waste your time (1)
dishonest (1)
not worth (1)
dirty (1)
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Weaver Motorsports Reviews: 103. Average Rating: 3.9
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