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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Alexander Funeral Home Inc.
Alexander Funeral Home Inc.
Alexander Funeral Home Inc.

Alexander Funeral Home Inc.

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1424 Statesville Ave, Charlotte, NC 28206, USA Get Directions

4.1

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ABOUT   Services Excellence Summary

Alexander Funeral Home Inc. has been serving the Charlotte, North Carolina community with compassionate care and professional assistance since 1914. Our expert staff will guide you through the funeral service with the utmost respect and attention to your needs. The Alexander Funeral Home Inc. team is committed to providing each family with caring, courteous, and sympathetic service. Every family is unique, so we give personalized support in creating a meaningful funeral service that honors your loved one's life and memories.

 

SUMMARY   Reviews Summary

Alexander Funeral Home reviews primarily positive, underlining the professionalism, attentive service, and compassionate support families received during difficult times. Feedback frequently mentions specific staff members, including Alfred, Ms. Betty, and Corey Gaddy, commending their understanding demeanor and proactive efforts to make go beyond. Clients feel cared for, and they appreciate the consistent communication and hands-on approach, which provides comfort and precedence over worries about any part of the funeral process. Most reviewers speak to the enduring relationships the funeral home has had with families over time, often over decades, and about how the personal touch of treating them like family means much to them. The strong, dependable operation that shines through when any logistical challenges arise is another key theme. This is illustrated by experiences like the COVID-19-related burial rush where the process was smooth and supportive. Common gratitude for the dignified preparation is the family-like atmosphere, with many saying they feel like they are in capable hands. Many attendees express their wish that other companies could treat clients with the same compassionate understanding, saying that Alexander Funeral Home is the most important business in the industry. Its effective operations shine through the memories, thus most develop a strong recommendation culture from their experiences to ensure that others also receive the same level of care.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (5)
well done (3)
highly recommend ... (2)
very professiona ... (2)
very clean (1)
did an amazing j ... (1)
amazing job (1)
went the extra m ... (1)
great service (1)
very friendly (1)
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Cons
rude (4)
unprofessional (4)
horrible (2)
extremely rude (1)
upset (1)
too small (1)
worst experience ... (1)
worst experience ... (1)
would not recomm ... (1)
not recommend (1)
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Alexander Funeral Home Inc. Reviews: 41. Average Rating: 4.1
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