Recommend(5)Well done(3)Highly recommend(2)Very professional(2)Very clean(1)Did an amazing job(1)Amazing job(1)Went the extra mile(1)Great service(1)Very friendly(1)
About this business
Alexander Funeral Home Inc. has been serving the Charlotte, North Carolina community with compassionate care and professional assistance since 1914. Our expert staff will guide you through the funeral service with the utmost respect and attention to your needs. The Alexander Funeral Home Inc. team is committed to providing each family with caring, courteous, and sympathetic service. Every family is unique, so we give personalized support in creating a meaningful funeral service that honors your loved one's life and memories.
Reviews Summary
Alexander Funeral Home reviews primarily positive, underlining the professionalism, attentive service, and compassionate support families received during difficult times. Feedback frequently mentions specific staff members, including Alfred, Ms. Betty, and Corey Gaddy, commending their understanding demeanor and proactive efforts to make go beyond. Clients feel cared for, and they appreciate the consistent communication and hands-on approach, which provides comfort and precedence over worries about any part of the funeral process. Most reviewers speak to the enduring relationships the funeral home has had with families over time, often over decades, and about how the personal touch of treating them like family means much to them. The strong, dependable operation that shines through when any logistical challenges arise is another key theme. This is illustrated by experiences like the COVID-19-related burial rush where the process was smooth and supportive. Common gratitude for the dignified preparation is the family-like atmosphere, with many saying they feel like they are in capable hands. Many attendees express their wish that other companies could treat clients with the same compassionate understanding, saying that Alexander Funeral Home is the most important business in the industry. Its effective operations shine through the memories, thus most develop a strong recommendation culture from their experiences to ensure that others also receive the same level of care.
WHO EVER IS RATING THIS FUNERAL HOME AND GIVING IT ANY STARS BEYOND ONE MAYBE 2 IS OUT OF THIER MIND!.THE GM NEEDS TO RETIRE NOW. SHE IS INCOMPETENT AND MAKES YOU DO THE WORK THAT THE FUNERAL HOME SHOULD DO. SHE FORGETS AND THEN GETS OFFENDED WHEN YOU ASK OR STATE THE THINGS THAT A FUNERAL HOME SHOULD DO. BE VERY CAREFUL OF WHO WHOSE HANDS YOU PLACE YOUR LOVED ONES TO. THEY MADE MY SISTER LOOK UNRECOGNIZABLE!! THEY DO NOT KNOW HOW TO EMBALM OR SET UP A BODY FOR FLIGHT. THEY MADE US DO THE JOB OF GETTING THE DEATH CERTIFICATE WHEN THATS THE FUNERAL JOB, THEY REFUSE TO HAVE US COME IN TO TALK TO THEM AND ONCE WE DID ANYWAY WE SAW THE REASON. THEIR WAS NO FOLDER OR PAPERWORK OF WHAT WAS ALREADY DISCUSSED OVER THE PHONE SHE NEVER PUT ANYTHING IN AN EMAIL (I DONT THINK SHE KNOWS HOW TO WRITE AN EMAIL). DO NOT GO HERE!!! THIS PLACE SHOULD BE SHUT DOWN. THE STARS ABOVE 2 ARE PROBABLY FRIENDS AND FAMILY!!! THIS IS NOT THE PLACE TO TRUST !!!!