Professional serviceKnowledgeable techniciansFair pricingQuick repairsHelpful staffClear communicationLong-term clientsCourteous staffThorough serviceTimely service
About this business
At All City Heat and Air, our NATE-certified technicians are qualified to tackle all residential and commercial heating and cooling issues. Issues vary in severity, but our technicians can manage any heating or air conditioning issue, whether repair, replacement, or routine maintenance.
Reviews Summary
The reviews for All City Heat and Air are largely positive. Customers seem pleased with the company's thoroughness, clear communication on repairs, and their dedication to saving their older units. Tim and Michael are both highly praised for their professionalism and response time. Both repairmen take the time to explain the causes and solution to each issue, which, customers report, is not always common. Reliability is commonly appreciated as they are always on time. To keep clients comfortable while they wait for installations, the firm loans them portable ACs. Clients note that the repair estimates were fair, and they never felt forced into unnecessary purchases. Users commend the All City team for their expertise, the information they share, and their trouble-free repair experiences, showing that the company's good.
Frequently asked questions
7 questions
What do All City Heat and Air clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Tim and Michael are often highlighted for their detailed explanations and effective problem-solving, contributing to a high level of customer satisfaction.
Does All City Heat and Air offer emergency HVAC services in Charlotte, and how do customers feel about their response time?
Yes, they provide emergency HVAC services, including emergency AC and furnace repairs. Reviewers commend their quick response times, with many noting how promptly technicians arrive to resolve urgent issues.
Can I get a maintenance plan with All City Heat and Air?
Yes, they offer a Regular Maintenance Plan as part of their HVAC Maintenance services, which helps ensure your system runs efficiently and reduces the likelihood of unexpected breakdowns.
How does All City Heat and Air ensure quality service?
The team is NATE-certified, meaning they are trained and qualified to handle a variety of HVAC issues, ensuring high-quality service and customer satisfaction as reflected in numerous positive reviews.
Where is All City Heat and Air located?
6128 Brookshire Blvd Suite L, Charlotte, NC 28216, USA
Location & directions
Charlotte, North Carolina
All City Heat and Air
Hvac Contractor
Address
6128 Brookshire Blvd Suite L, Charlotte, NC 28216, USA