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Back-n-Balance Day Spa

Name: Back-n-Balance Day Spa
Address: Charlotte, US
Telephone: +17046079532
Rating: 4.65

100 reviews

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+17046079532

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402 W Trade St Ste. 102, Charlotte, NC 28202, USA Get Directions

spa Top Spas in United States Top Spas in North Carolina

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ABOUT Services Excellence Summary

Welcome to Back-n-Balance Day Spa, where peace, tranquility, and relaxation call you. Our mission at one of the greatest day spas is to provide you with the best bodywork available in a serene environment. Our aim is to give you with the most effective bodywork accessible in a calming environment. We aim to assist you to achieve a healthy lifestyle and balance of being while providing you with unparalleled services. We have 11 of the finest hand-picked licensed massage therapists. We customize your massage to your specific needs instead of one of those cookie-cutter massages given at most spas. We also offer a stunning couples room and provide group rentals for mimosa parties! We also offer you with a complementary wine or beverage as well as free parking during certain hours. Be prepared to be pampered from the moment you step in, as we treat all our customers like family. Reserve your relaxing massage today. It's well-deserved. Your wealth is your well-being. However, we neglect it every day under a lot of stress. Let us help you rejuvenate, both psychologically and physically, to refresh and restore your body from the inside out.

SUMMARY Reviews Summary

Back-N-Balance reviews are exceptionally positive and mention the spa's welcoming and clean environment, along with compassionate and professional staff members. Customers had recently visited and enjoyed a massage that relieved back pain and reduced stress, returning in the future and recommending the spa to family and friends. Others pleaded that the business be easier to book, but Joanne, the owner, and a masseuse resolved their concerns and provided an unparalleled customer service encounter. Many guests commented specifically on the expertise and demeanor of specific employees, such as Crystal, Erika, and Joanne. Some patrons described their massages as the best they had ever received and appreciated the personalized massage recommendations and techniques from skilled professionals. Customers stated that their massage, facial, and other spa treatments left them feeling revitalized and prepared to return for an additional session.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

highly recommend ... (8)

very relaxing (6)

will be back (4)

very friendly (3)

friendly staff (3)

definitely be ba ... (3)

recommended (3)

great experience ... (3)

definitely go ag ... (2)

Cons

disappointed (1)

worst massage (1)

disappointing (1)

waste of money (1)

unorganized (1)

no communication ... (1)

poor experience (1)

would not recomm ... (1)

not recommend (1)

very uncomfortab ... (1)