Carolina Rent a Car is a family-founded and operated business in Charlotte, North Carolina since 1998. We specialize in Car Rentals, Truck Rentals, Jeep Rentals, Convertible Rentals, Moving Truck Rentals, Vehicle Leasing, Broker Services, and Vehicle Sales. We have a fully-trained, passionate, and dependable team that has served the Charlotte region for over 20 years. Our core philosophy is to give a well-maintained, clean, and reliable rental vehicle, truck, or van at a very competitive price with outstanding customer service in a fun and enjoyable atmosphere. We want you to get extraordinary service from the moment you contact us until you return the vehicle! You can rent a vehicle from us and join our customer family today!
The Carolina Rent a Car Fleet
We stock vehicles ranging from cars and trucks to cargo vans and SUVs. There's something for everyone! Our vehicles are well-kept and current, allowing us to meet even your most demanding transportation needs! We can accommodate any request, whether you need a pick-up truck to do weekend landscaping, or thirty(30) vans with 15 seats each for a big commercial film production shoot! Please contact us in advance if you need a vehicle-delivered. Please inquire about our Concierge Service if you require a vehicle to be delivered. Also, please keep in mind that our rental cars can be delivered to almost anywhere! Contact us today to reserve your vehicle or book online. Our Pre-Loved vehicles, which include cars and vans, are available at substantially reduced prices!
SUMMARY
Reviews Summary
Customers have provided almost all positive feedback on their experiences with Carolina Auto Rental. A renter comments, "The company is small enough to care about its inventory and large enough to accommodate my needs.” Other clients praise the high level of service offered by the company's staff. A man lauds the company for quickly responding to his email and helping him find a car immediately due to his urgent situation. The company seems to enjoy incredible flexibility in changing or adjusting a reservation. Many people also applaud the rental cars; one reviewer states that the company provided him with a new model car even though he had reserved an older one. The business has also been praised by other users for helping to resolve minor disputes by offering the client an upgraded vehicle, referring to the company as the absolute best place to rent a car. Many feedback related to the company give Carolina Rent a Car the best, and this is a sign that I have become a strong advocate for their services.
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Pros & Cons
PROS
recommend (29)
highly recommend ... (14)
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great experience ... (7)
great service (6)
great staff (5)
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affordable (5)
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recommend (29)
highly recommend ... (14)
great customer s ... (10)
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great service (6)
great staff (5)
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affordable (5)
very professiona ... (5)
very friendly (5)
great place (4)
very helpful (4)
friendly staff (3)
great prices (3)
great services (3)
no issues (3)
great company (3)
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friendly and hel ... (2)
accommodating (2)
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extremely clean (2)
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good experience (2)
no complaints (1)
good price (1)
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very satisfied (1)
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great work (1)
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nothing but good ... (1)
helped me (1)
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Cons
horrible (4)
rude (4)
not recommend (3)
bad customer ser ... (2)
upset (2)
bad experience (2)
was damaged (1)
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uncomfortable (1)
feel uncomfortab ... (1)
horrible (4)
rude (4)
not recommend (3)
bad customer ser ... (2)
upset (2)
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was damaged (1)
lack of customer ... (1)
uncomfortable (1)
feel uncomfortab ... (1)
felt uncomfortab ... (1)
absolutely nothi ... (1)
does not care (1)
poor customer se ... (1)
disrespectful (1)
not recommend (1)
disrespectful (1)
poor customer se ... (1)
would not recomm ... (1)
unprofessional (1)
mistake on their ... (1)
waste my time (1)
irresponsible (1)
worst experience ... (1)
terrible service ... (1)
disappointed (1)
overpriced (1)
horrible (1)
unprofessional (1)
go somewhere els ... (1)
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Carolina Rent A Car Reviews: 258. Average
Rating: 4.2
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