CS Roofing & Gutters is a leading residential and commercial roofing contractor in the Charlotte metropolitan area
Reviews Summary
Carolina Storm Roofing's Susan and Will received excellent reviews from customers. Most of them praised their ability to interact with the homeowner during the insurance claim process, inspection, and roof replacement. Customers often could not believe how smooth the process was, giving credit to everyone who took part. They thought Susan was very knowledgeable and persistent. She simplified every detail for them and kept them informed. William revealed substantial storm damage not apparent in his initial inspection. He was quick to inform the customers and succeeded in making the insurance company approve the entire roof installation. Moreover, many customers said they were relieved when the work was completed within a day and the crew had taken all the necessary measures to clean up potential debris. Based on the individual's experiences, it can be recommended that others reach out to them. Many expressed contentment and willingness to select them again if necessary. The assessments identified a consistency in the product and sales process, with some reports from customers pointing out these aspects.
Frequently asked questions
6 questions
What do Carolina Storm Roofing clients say about the work?
Reviewers consistently praise the team's professionalism, punctuality, and thorough communication. Susan and Will are frequently mentioned for their helpfulness and expertise, ensuring a smooth process from inspection to installation and cleanup, leaving clients very satisfied with the results.
Does Carolina Storm Roofing help with insurance claims in Charlotte?
Yes, they assist with insurance claims, including filing, follow-up, and providing damage assessment reports. Many clients highlight their expertise in navigating insurance processes, which has made getting approvals easier for them.
What services does Carolina Storm Roofing offer?
They provide a range of services including Roofing (Roof Replacement, Roof Inspection, Roof Leak Repair), Insurance Claims Assistance (Insurance Claim Filing, Claim Follow-up, Damage Assessment Reports), Gutter Installation (Gutter Replacement, Gutter Guard Installation, Gutter Repair), and Ceiling Repairs (Ceiling Leak Repair, Ceiling Repainting).
What are the operating hours for Carolina Storm Roofing?
Can I get a roof inspection from Carolina Storm Roofing?
Yes, they offer roof inspections as part of their roofing services. This is crucial for identifying potential issues and ensuring your roof's integrity, as highlighted by satisfied clients who appreciated the thoroughness of the inspections.