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Morris-Jenkins

Name: Morris-Jenkins
Address: Charlotte, US
Telephone: +17043570484
Rating: 4.8396

106 reviews

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+17043570484

Open 00:00-23:59 now

13725 S Ridge Dr, Charlotte, NC 28273, USA Get Directions

hvac contractor Best HVAC Contractors in United States Best HVAC Contractors in North Carolina

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ABOUT Services Excellence Summary

Morris-Jenkins, a company founded by Luther Morris in 1958 after he borrowed money from his mother to buy a pickup truck and a shed for his equipment. Morris promised that he would treat his customers right, and the company would grow if he kept that promise. Morris grew the business and received accolades for sales and installation of high-quality heating and air conditioning systems. Morris was always ahead of the curve and implemented the first gas package in the area. Morris-Jenkins soon grew to twelve employees as Morris' reputation for honesty and quality formed a strong foundation. Morris sold the business to Dewey Jenkins in 1990 and retired.

SUMMARY Reviews Summary

Morris Jenkins has consistent positive feedback from many satisfied customers: Technicians are professional, knowledgeable, and welcoming. Several reviewers praised Steve, Tyson, Robbie, and Stephen for their attentive, timely, and efficient AC repairs. Technicians tell what they've done, ensure your questions are answered before they depart. They arrive promptly and are transparent in their diagnoses and recommend less-costly strategies. Several reviews also mentioned Morris Jenkins' long-time clients, who request the same technician to check their home HVAC, which highlights customer loyalty and trust in their service. Morris Jenkins' customer relationship management illustrations include another suggestion for future visits and indicate awareness that clients want ongoing service. Competitive rates and no hidden costs are essential to rebuilding trust, while clients appreciate the attention and care the workers have illustrated. Morris Jenkins is a business. They treat customers as a source of income and consistently provides excellent service. Networking suggestions and recommendations reinforce the organization as a reliable, professional company with checks and repairs.

Mary left a 5 star review

★★★★★

On TrustAnalytica

Jul 13

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (12)

recommend (10)

on time (9)

highly recommend ... (7)

very knowledgeab ... (5)

excellent servic ... (4)

great job (2)

continue to use (2)

very pleasant (2)

got the job done ... (2)

Cons

disappointing (1)

overpriced (1)

Morris-Jenkins Reviews: 106. Average Rating: 4.8

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Reviews (2) Google Reviews (104)

Mary

on Trustanalytica

Morris Jenkins! You are the Best. Had our summer priority advantage check-up today. Robbie Bottles my tech, was a delightful young man to interact with. He promptly got to what he, came to do. After giving the HVAC Unit, his tender loving care. He gave the system an okay check-up. However! he did notice a minor issue in the "blower compartment" and recommended adding a UV light to help alleviate the problem. We concluded that if it could wait until the fall priority advantage check-up to install the UV light, I would be able to complete the recommendation. Thank you! Robbie, for your compassionate understanding. M. J. Tramble for Creola Walker York, SC

carole