Reliable Our mission is to provide a gym culture where everyone feels accepted and appreciated. At our branch, Planet Fitness Charlotte (Tryon St), NC, we aim to maintain a clean and inviting environment, pleasant staff, and experienced trainers to help you. No matter if you're new to the gym or a fitness veteran, you will feel comfortable in our Judgement Free ZoneTM.
Most reviews express delight over the exceptional customer service and cleanliness at this gym, in particular, staff interest in getting to know members and clean facilities. A major focus is good customer service, with new management and general managers like Darius noted for putting in a lot of effort, and employees like Apostle mentioned for helping members navigate the gym and addressing their needs. A few customers described the welcoming environment and excellent service as distinct features of this gym. Additionally, the facility is noted for excellent equipment amenities and ample space for workouts, but there are limited, at some points, heavier equipment. Furthermore, the reviews note the gym as affordable and a personal favorite with a strong sense of community among the employees. Nevertheless some issues with parking are noted in one review. Most reviews emphasized that the cleaning of the facility and staff-friendly nature were consistent across different Planet Fitness locations. It is recommended to other members and a good gym for those looking for a friendly, clean gym where everyone is important.
