At Prestige Chem-Dry, the top carpet cleaning company in Charlotte, NC, we strive to win your trust and become your life-long cleaning partner. We deliver excellent cleaning services with utmost respect for the customer through a disciplined cleaning methodology and exceptional customer service. We aim to be your go-to organization for all your cleaning needs in Charlotte for many years.
Reviews Summary
The common thread in these reviews is a positive experience with Prestige Chem-Dry. Many reviewers rated their experiences highly, with many noting that the company provides consistently good results and always puts customer satisfaction first. The reviewers frequently mention the technicians' professionalism and friendliness, as well as their punctuality. They appreciate receiving confirmation texts or calls from the technician, which reduces any anxiety over when they will arrive. Customers also like that the company has priced their carpet aged furniture cleaning reasonably and in an honest manner. The quality of the work performed is one of the aspects that these customers enjoy. Mats and upholstery were often adequately cleaned, and rugs and upholstery that hadn't been washed in some time were shown to be much lighter than they had been in years, meeting or surpassing their expectations. Customers are excited to use the company's cleaning services again and would suggest the company to others.
Frequently asked questions
7 questions
What do Prestige Chem-Dry clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and thoroughness. Many reviews highlight the excellent results achieved, especially in carpet and upholstery cleaning, and the friendly demeanor of the technicians like Ryan and Dwight.
Does Prestige Chem-Dry offer area rug cleaning services in Charlotte?
Yes, they provide area rug cleaning, including standard area rug cleaning, delicate fiber rug cleaning, and a convenient pickup and delivery service.
Can I get my hardwood floors cleaned by Prestige Chem-Dry?
Absolutely, they offer hardwood floor cleaning services, including basic cleaning, deep cleaning and maintenance, as well as stain removal treatment.
What types of carpet cleaning does Prestige Chem-Dry provide?
They specialize in residential and commercial carpet cleaning, including pet stain removal, ensuring a comprehensive approach to carpet care.
Is Prestige Chem-Dry known for their customer service?
Yes, multiple reviewers commend the business for its responsive and accommodating customer service, noting the team's willingness to work around clients' schedules and their friendly interactions.
How does Prestige Chem-Dry ensure quality in their cleaning services?
The team employs a disciplined cleaning technique and emphasizes personal regard for customers, which contributes to consistently high-quality results as noted by long-time clients.