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  1. US
  2. NC
  3. Charlotte
QueenCity Bicycles

QueenCity Bicycles

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215 Southside Dr, Charlotte, NC 28217, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

QueenCity Bicycles Offers Bicycle Sales and Service and Corporate Charity Team Building Events | LoSo Location | Serving Charlotte Area Cyclists since 1999 | All Sales and Services by Appointment Only | To Schedule Appointment please Call or Email Every bolt of the frame was taken off creating a bare frame. All components were degreased, cassettes, derailleur, chain, and many others. After that, the entire bike was adjusted with a new Shimano SI cable and housing. It was executed with the highest level of accuracy without missing a cable hook or housing loop. Also, the hubs were adjusted and both wheels were trued. All torque specs on full-suspension bikes were re-tightened. The chain was lubed and the frame was wiped down. For disc brake bleeding, including fluid and fittings, add $50 Verify and adjust hubs and true front and rear wheels. Verify tire psi, tighten crank bolts, QRs, check the stem, headset, stem, stem, and stem. Verify and adjust shifting and brake functions. Reset front and rear derailleur, and adjust front and rear brakes. Ensure all suspension bike torques are tightened. Chains lubricated, all frames are wiped down situations/frames.

 

SUMMARY   Reviews Summary

QueenCity Bikes reviews mostly address the owner, Bart, for his superb service, friendliness, and expertise. Customers applauded how he got their bikes fitted quickly, sometimes on short notice, and at a decent price. Many people said the establishment was customer-centered, with customers coming first and employees explaining and helping them understand the whole process. The owner is said to have gone the extra mile of educating, with extensive custom-made products available. Clients also felt they would pay a higher price for the incredible service. The shop's small size, owners that support community values, and that it is local were all praised. Many communicates owners as being friendly, courteous, and understanding with many noting the short turn-around time. Some customers posted negative reviews because they needed an appointment, but they withdrew the reviews after realizing it. Overall, customers are gratified with the service and say they are returning customers and will refer others. Most customers said they would return and recommend the shop. QueenCity Bikes' reviews are summarized as: A well-worth-it choice for every biker who needs quality, speedy work and a friendly shop experience.

 

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Pros & Cons

PROS
great service (2)
helped me (2)
knows his stuff (1)
excellent servic ... (1)
friendly and hel ... (1)
love this place (1)
amazing place (1)
very welcoming (1)
great place (1)
good prices (1)
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Cons
go somewhere els ... (1)
QueenCity Bicycles Reviews: 38. Average Rating: 4.6
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