Fast repairsKnowledgeable staffExcellent serviceFair pricingQuick turnaroundTune-upsFriendly atmosphereGood communicationLocal ownershipHelpful advice
About this business
QueenCity Bicycles Offers Bicycle Sales and Service and Corporate Charity Team Building Events | LoSo Location | Serving Charlotte Area Cyclists since 1999 | All Sales and Services by Appointment Only | To Schedule Appointment please Call or Email
Every bolt of the frame was taken off creating a bare frame. All components were degreased, cassettes, derailleur, chain, and many others. After that, the entire bike was adjusted with a new Shimano SI cable and housing. It was executed with the highest level of accuracy without missing a cable hook or housing loop. Also, the hubs were adjusted and both wheels were trued. All torque specs on full-suspension bikes were re-tightened. The chain was lubed and the frame was wiped down.
For disc brake bleeding, including fluid and fittings, add $50
Verify and adjust hubs and true front and rear wheels. Verify tire psi, tighten crank bolts, QRs, check the stem, headset, stem, stem, and stem. Verify and adjust shifting and brake functions. Reset front and rear derailleur, and adjust front and rear brakes. Ensure all suspension bike torques are tightened. Chains lubricated, all frames are wiped down situations/frames.
Reviews Summary
QueenCity Bikes reviews mostly address the owner, Bart, for his superb service, friendliness, and expertise. Customers applauded how he got their bikes fitted quickly, sometimes on short notice, and at a decent price. Many people said the establishment was customer-centered, with customers coming first and employees explaining and helping them understand the whole process. The owner is said to have gone the extra mile of educating, with extensive custom-made products available. Clients also felt they would pay a higher price for the incredible service. The shop's small size, owners that support community values, and that it is local were all praised. Many communicates owners as being friendly, courteous, and understanding with many noting the short turn-around time. Some customers posted negative reviews because they needed an appointment, but they withdrew the reviews after realizing it. Overall, customers are gratified with the service and say they are returning customers and will refer others. Most customers said they would return and recommend the shop. QueenCity Bikes' reviews are summarized
as: A well-worth-it choice for every biker who needs quality, speedy work and a friendly shop experience.
Frequently asked questions
7 questions
What do QueenCity Bicycles clients say about the work?
Customers frequently praise the owner, Bart, for his friendly demeanor, quick turnaround times, and thorough repairs. Many highlight the shop's cleanliness and the team's expertise in handling various bike types, including e-bikes and custom builds.
Does QueenCity Bicycles offer custom bike builds, and what do customers say about their expertise?
Yes, they specialize in custom bike builds, including high-end and mid-range options as well as e-bike customization. Reviewers commend Bart's knowledge and ability to create bikes tailored to individual needs, ensuring a personalized experience.
What services does QueenCity Bicycles provide for bike maintenance?
They offer a range of bike maintenance services, including chain lubrication, gear adjustment, and cleaning and polishing. This practice ensures that your bike remains in optimal condition for riding.
Can I get a flat tire fixed at QueenCity Bicycles, and how do customers feel about their service?
Yes, they handle flat tire fixes among other bike repair services. Customers appreciate the prompt and effective repairs, often noting the quick service and friendly communication from the owner.
Does QueenCity Bicycles provide bike accessories, and what do clients say about their selection?
They offer various bike accessories, including saddle replacements, light installations, and tubeless conversions. Reviewers mention the helpfulness of the staff in guiding them through accessory choices, enhancing their biking experience.
What can I expect from the appointment-only service model at QueenCity Bicycles?
While some may hesitate due to the appointment-only policy, customers report that the owner is highly communicative and accommodating, ensuring a smooth experience and timely service for bike repairs and maintenance.