Saia LTL Freight

Louis Saia Sr. established Saia LTL Freight in Houma (La.) in 1924 as a small trucking company with a single level of service. Today, Saia is an international carrier with more than 190 terminals providing nationwide coverage in partnership with other carriers serving Alaska, Hawaii, Puerto Rico, Canada, and Mexico. Saia, headquartered in Johns Creek (Georgia), employs 11,000 people. The American Trucking Associations Safety Management Council recently recognized Saia for its excellent safety record, solidifying its commitment to customers' security. Our mission is to ensure our customers' security and success by providing custom solutions that leverage our three core values: service-oriented value, purpose, performance, and people. At Saia, we strive to offer our customers a superior experience, creating a competitive edge. Experience is a valuable asset, but there is more to Saia than just a "been there, done that" mentality. Commitment is essential. We don't keep our relationships with customers or potential customers to quarter-to-quarter as some carriers do.

Majority of the reviews provided postive feedback for the loading area in Charlotte. The characteristic of local and temporary COVID-19 protocols emphasized issues that held views about the yard. There has been a lot of acclaim and gratitude for the professional and courteous staff in the yard. Customers believe that the staff are efficient and helpful, which leads to their satisfaction with services in the establishment. The availability of space in the yard cannot go unnoticed. The clients noted that this provides an easy time as you can swing inbound and outbound wide without having to cause traffic. Staff courtesy and general professionalism offers a sense of calmness in a yard with large trucks and pleasant experience. The stench in the back is unfortunate but occasional. The clients understand how these issues might arise. Overall, the best experiences from clients include staff interaction, organisation of the place, and fast service. Clients have high regard for the company and would recommend the company for additional customers and employement opportunities for them.