Spectrio
Hours:
Closed Now
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Address: 3800 Arco Corporate Dr Ste 550, Charlotte, NC 28273, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Spectrio, a customer engagement expert, furnishes customers with digital signage and care products to link the brand with the clients.
Reviews Summary
Spectrio reviews indicate that it provides excellent on-hold message services to clients like The Henry Ford and various small businesses. Friendly, responsive customer service stands out, with employees like Ginger and Mandye giving clients a pleasant and efficient experience. Customers can depend on timely delivery and clear two-way communication. Clients appreciate that this company employs experienced voice professionals, whose diverse skills enable tailored messages based on factors like customer engagement. Frequently, customers see an increase in client curiosity and have also gotten suggestions for services featured on messages. Often, clients spotlight the advantages of this service, with many noting that they want to sustain its usage.
Frequently asked questions
7 questionsWhat do Spectrio clients say about the work?
Clients frequently praise the team's responsiveness and professionalism, highlighting the quality of on-hold messages and the effectiveness of music services. Many appreciate the quick turnaround and the ability to make adjustments to meet their needs.
Does Spectrio handle custom on-hold messaging, and what do customers say about their service?
Yes, they offer custom script development, voice talent recording, and message management for on-hold messaging. Customers commend the quality and responsiveness of the service, noting effective communication and timely updates.
What services does Spectrio provide for music?
Spectrio offers music services including playlist creation, music licensing, and custom background tracks. Their diverse music options and ability to customize tracks are frequently mentioned positively by clients.
Can I get customer support from Spectrio, and how do they perform?
Yes, they provide customer support including account management, technical support, and service cancellation assistance. Reviewers highlight the team's patience and knowledge, especially noting individual staff members for their exceptional service.
How does Spectrio ensure quality in their services?
The team focuses on customer engagement, offering tailored solutions that connect brands with customers. Their commitment to quality is evident in the positive feedback regarding their production quality and responsiveness.
Does Spectrio offer any assistance with service cancellations?
Yes, they provide service cancellation assistance as part of their customer support offerings. Clients have noted the team's helpfulness in navigating these processes.
Where is Spectrio located?
3800 Arco Corporate Dr Ste 550, Charlotte, NC 28273, USA
Location & directions
Charlotte, North CarolinaSpectrio
Marketing Consultant
Address
3800 Arco Corporate Dr Ste 550, Charlotte, NC 28273, USA
Hours
Closed Now
Spectrio Reviews · 3.5 average
0 Reviews
G Google 24
No Reviews Found
Alternatives to Spectrio
Well-Run Media + Marketing
5.0 · 6 reviews
Charlotte
The Brand DuWurK Group LLC
5.0 · 4 reviews
Charlotte
Panache Consulting
5.0 · 22 reviews
Charlotte
Dynamic Marketing Acquisitions
4.9 · 16 reviews
Charlotte
