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Stanley Steemer

Name: Stanley Steemer
Address: Charlotte, US
Telephone: +17043571700
Rating: 4.8585

106 reviews

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+17043571700

Open 7:00 AM - 6:00 PM now

1519 Cross Beam Dr, Charlotte, NC 28217, USA Get Directions

carpet cleaning service Best Carpet Cleaning Services in United States Best Carpet Cleaning Services in North Carolina

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ABOUT Services Excellence Summary

Steven W. Rohletter has been a proud Stanley Steemer franchisee in the greater Charlotte, North Carolina area since 1977. This franchise is prepared and equipped to meet and exceed customer expectations with a team of over 50 carefully chosen employees and a fleet of more than 20 vans. Our crew has been completing cleaning jobs big and small for Mecklenburg, Union, Iredell, Rowan, Cabarrus, Stanly, and Anson counties for over 40 years.

SUMMARY Reviews Summary

Stanley Steemer's reviews are largely positive, highlighting different personnel for their good work, such as Rayquan, Joshua, and Alonzo. Clients commend the company for being timely, professional, and delivering high-quality outcomes, with several customers praising the technicians’ friendliness. Clients also appreciate the team's diligence and the resulting improvement in the cleanliness or smell of their homes, suggesting that they are recommended for all kinds of cleaning. So, a customer is grateful for Rayquan cleaning his carpets, expressing his eagerness to visit him again soon. A woman appreciates the HVAC team's professionalism and thoroughness in introducing and cleaning the ductwork and vent. This customer also supports further services provided by the company, such as air conditioning system cleaning. Furniture cleaning, which leaves furniture smelling fresh and looking its best, is praised. Production was on schedule and, thanks to the thorough and expertly done job, resulted in satisfying results, making many customers feel that they would recommend the company to their friends.

Jason left a 1 star review

★☆☆☆☆

On TrustAnalytica

Mar 06

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (14)

on time (10)

great job (9)

recommend (8)

highly recommend ... (7)

excellent job (6)

amazing job (4)

excellent servic ... (4)

fantastic job (3)

great service (3)

Cons

dirty (1)

overpriced (1)

Stanley Steemer Reviews: 106. Average Rating: 4.9

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Reviews (1) Google Reviews (105)

Jason

on Trustanalytica

Fix negative reputation Fix negative reputation

Stanly Steamer came out to clean my ducting throughout my house, They came with a big Stanley steamer vacuum truck but never used it to suck out the dust. They only used compressed air with a thin attachment that fit through the grates on the vent slits (they don’t even remove the vent covers (only removed the return vents) and a small hand held vacuum cleaner to suck up what was blown down the duct. They showed me what they were going to vacuum up but it didn’t seem like very much as this was the 1st time in 20 years that the ducts were cleaned and we have always had cats and dogs in the house. I looked up the vent after they left and it looked dusty and dirty to me. Plus I spent an additional $300 on an antibacterial solution that was suppose to give my home a clean fresh smell but when the heat kicked on it didn’t smell fresh or any different then it did before. I’m doubting that they even used it. WAY WAY WAY overpriced for what they did, it was a complete rip off!!! Would never recommend Stanly Steamer for duct cleaning.