Excellent quality of workCustomer serviceTransparent communicationInsurance mediationGreat value for qualityTimely repairAttention to detailSupportive staffQuick repairsOem vehicle repair
About this business
We are South Charlotte’s longest-serving auto body shop, run by a single family since 1964. We provide collision repairs for all cars and trucks, foreign and domestic, at the lowest rates in town.
We have seen many transformations since we were known as the Kc-starnes auto body shop.
Though many family businesses disappear after the second generation, Dennis and Casey Starnes are maintaining the legacy of their father Keith Clyde Starnes.
Starnes’ dedication and passion have led the shop to succeed. Our team is made up of experienced technicians, customer service representatives, and the paint crew.
Each team member embodies the company's values and works hard to provide the best possible service to our clients.
Reviews Summary
Starnes Collision obtained numerous excellent reviews, with reviewers praising the body shop's communication, integrity, and quality repair work. Customers stated that the team consistently kept them in the loop during the repair process, providing a stressless experience. Besides, the shop employs genuine parts and adheres to manufacturer's repair standards, which impressed one satisfied customer contrasted with their insurance company's suggestions. Many reviewers also commented on the excellent quality of the repair work and customer service. Starnes Collision came highly recommended since it provided high-quality repairs consistently, with several clients agreeing that they intend to return should they need auto body repair services in the future.
Frequently asked questions
7 questions
What do Starnes Collision Center clients say about the work?
Clients frequently praise the quality of repairs, noting that vehicles often look brand new after service. They highlight the team's professionalism, attention to detail, and effective communication throughout the repair process, with many stating they would return for future needs.
Does Starnes Collision Center offer collision repair services, and what specific services are included?
Yes, they provide collision repair services, including bumper replacement, body panel repair, and dent removal. Their experienced team ensures high-quality repairs for both domestic and foreign vehicles.
How does Starnes Collision Center assist with insurance claims?
The team offers comprehensive insurance claim assistance, including claim filing support, damage assessment, and insurance negotiation. Reviewers appreciate their proactive communication and support in navigating the claims process.
What are the hours of operation for Starnes Collision Center?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get paint services at Starnes Collision Center, and what do they include?
Yes, they offer paint services such as full car painting, spot painting, and scratch repair. Reviewers commend the quality of their paint jobs, often remarking on the excellent finish and attention to detail.
Who leads Starnes Collision Center, and what is their experience?
Starnes Collision Center is family-owned and operated by Dennis and Casey Starnes, who have maintained their father's traditions since 1964. Their long-standing presence in Charlotte reflects their commitment to quality and customer service.