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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
VCA Continental Boarding & Doggie Daycare
VCA Continental Boarding & Doggie Daycare
VCA Continental Boarding & Doggie Daycare

VCA Continental Boarding & Doggie Daycare

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Open 7:00 AM - 7:00 PM now
2235 Township Rd, Charlotte, NC 28273, USA Get Directions
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ABOUT   Services Excellence Summary

At VCA Continental Boarding & Doggie Daycare, play is the main game. Are you seeking a happy and secure social environment for your four-legged friend while you are at work or on holiday? Look no further. Your beloved dog can enjoy 8 acres of greenery with plenty garden areas to play with. We aim for your dogs to enjoy in our staff-monitored play groups. Each group is carefully chosen for play-appropriate canines by our experienced pet care staff. Size is not everything, so we take care to understand your dog's play style and recommend the best matches for a fun and safe group.

 

SUMMARY   Reviews Summary

Reviewers consistently hail Continental Boarding as top-tier, with many clients noting the staff’s exceptional care is a significant reason for their satisfaction. The employees’ affection and concern for pets are evident despite the time of day, while giving the owner confidence about their pets when they are away. customers emphasize the business's open mind when it comes to handling dogs with disabilities such as Sanders, a deaf Pit mix, to where the staff provides candid updates about a dog at the drop of a hat. They also go above and beyond, such as supplying Sanders with a calming environment. This method has proven effective in making it easier and more convenient for pets and their owners.responseData describe a clean environment with an open-air playroom where dogs can gallivant freely. The joy that the animals have found here is moving, with some customers advocating for daycare alongside the boarding. Some customers feel understood and suitable and well catered to themselves, the youthful and dynamic employees creating a home away from home that dents all anxiety. Another reviewer expresses her gratitude when she was taken aback by the dog’s photo taken at Christmas and which was sent to a computer-proof dog. Other kind gestures they have noted include a goody bag to make the dog comfortable and other helpful information, advice, and any follow-ups about the dog's condition. This is a testimony that the business has a transformed vision and a high standard of quality that clients appreciate. Some customers attribute their loyalty to the veterans who were bought and still serve in the business, considering that the business serves the region so even those who have an emergency boarding requirement are welcomed.

 

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Reputation Change over time

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Pros & Cons

PROS
great place (6)
great staff (4)
recommend (3)
highly recommend ... (3)
love this place (2)
accommodating (2)
friendly staff (2)
great service (1)
highly recommend ... (1)
huge difference (1)
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Cons
not recommend (2)
disappointed (1)
worst experience ... (1)
would not recomm ... (1)
rude (1)
VCA Continental Boarding & Doggie Daycare Reviews: 100. Average Rating: 4.1
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