Professional techniciansKnowledgeable staffQuick responseThorough workFair pricingProblem-solving skillsTimely arrivalPolite serviceExcellent communicationEfficient work
About this business
Viva Electric, the top contractor for small and medium-scale electrical work in the Carolinas and Charlotte, is the way to go. Viva Electric operates in various industries, including retail, restaurants, and property management. Contact Viva Electric if you are in Charlotte, Greenville, Wilmington, Raleigh, or the surrounding towns.
Reviews Summary
Most of the feedback tells a customer-friendly story. Customers are thrilled with the improved electrical services, and most technicians Luis, Tommy, Nezer, and Jon have left a lasting impression because they are professional, dedicated, and thorough. The issues were solved, and customers were educated about the process, ensuring they were comfortable and understood. The techs gave a detailed service and didn't rush to make a profit. Of the costs, the reports show that the techs kept the estimates low and transparent, preventing all surprises. Numerous reviewers claim that the company provides stress-free services that allow them to relax throughout the process and give them all the confidence they need to request future services. Clients were impressed by the commitment the techs show to ensure the completion of any task and were satisfied with the results. Its user-friendly scheduling system allows customers to book an appointment quickly and easily and also to contact one of the company's techs to discuss anything. This added convenience was well received by the majority of customers. Unfortunately, the reviews were not without fault. Just a few customers were unsatisfied and claimed that their budget was blown out of proportion with a new, inflated, and unexpected revision. But most of the clients gave Viva Electrical unreserved recommendations and promised to use their service again. The techs take pride in their company and their work performance and make these two things clear. Some were even grateful for the ease with which they were able to replace the information.
Frequently asked questions
5 questions
What do Viva Electric clients say about the work?
Clients frequently praise the professionalism and punctuality of the team, particularly highlighting technicians like Tommy Vaughan and Nezer for their thoroughness and clear communication. Many reviews mention satisfaction with the quality of repairs and installations, indicating a strong reputation for reliable service.
Does Viva Electric handle electrical repairs in Charlotte, and what do customers say about their service?
Yes, they handle electrical repairs including circuit troubleshooting and outlet repair. Customers commend their quick response times and the professionalism of technicians like Tommy and Nezer, who are noted for their thorough explanations and effective solutions.
What services does Viva Electric offer?
Viva Electric provides a range of services including Electrical Installations (Outlet Installation, Ceiling Fan Installation, Lighting Installation), Electrical Repairs (Circuit Troubleshooting, Wiring Repair, Outlet Repair), Safety Installations (Surge Protector Installation, Smoke Detector Installation, Grounding System Installation), and Home Security Installations (CCTV Camera Installation, Security Lighting Installation, Intercom System Installation).
Is there a specific area of expertise for the team at Viva Electric?
Viva Electric specializes in commercial and small-sized electrical work, serving various sectors including retail, restaurants, and property management in Charlotte and the surrounding Carolinas, showcasing their versatility and expertise.