Welcome to 1st Stop Auto Sales Showroom, your trusted dealer in N Roxboro Street Durham, NC. Check out our used inventory. There are many vehicles in stock with detailed information and photo galleries. 1st Stop Auto Sales uses its website to make the buying process straightforward. Use the information you find on our site to contact us with any questions about the vehicle you are interested in. Also, you can come by our physical location in 2910 N Roxboro Street Durham, NC. We hope to see you soon!
Reviews Summary
Customer reviews evidently reach a consensus about the quality of service and transparency at 1st Stop Auto Sales. A lot of customers indicated the team's patience and understanding, which comforted them throughout the buying process. The dealership's familial atmosphere and consideration of clients led to the buying experience being less stressful and overall successful. There are many positive mentions of the outstanding customer service Trey and his team provide. Most reviews recommend the Ballen Ridge Drive family-owned business, thanks to excellent customer service, super clean and functioning vehicles and honest and welcoming salespeople. Customers also express gratitude for the family-friendly atmosphere and honesty. They point out that after visiting other dealerships, the dealership gave them peace of mind. This atmosphere encouraged them to be comfortable with the proceedings. The cumulative feedback is that the auto sales team accommodates various needs and works collaboratively with customers. The office is excellent; the staff is welcoming. There are also many great deals on cars. Customers may shop without any qualms. The dealership's reviews are generally overly positive and satisfied with all the services and products. So the first buyer's high-rated assessment is mirrored by other reviews. This includes commendation for the salesperson, who was very knowledgeable and ensured that the customer was satisfied by offering after-sale services. Most clients are pleased with the vehicles' quality and the transparency of the dealership, and they highly recommend it to others.
Frequently asked questions
7 questions
What do clients say about the customer service at 1st Stop Auto Sales?
Customers frequently praise the excellent customer service, noting the staff's patience and understanding throughout the buying process. Many highlight the helpfulness of Trey, who is often mentioned as a standout sales person.
Does 1st Stop Auto Sales offer financing assistance for used cars?
Yes, they provide financing assistance as part of their vehicle sales services, helping customers navigate the purchasing process.
What are the hours of operation for 1st Stop Auto Sales?
Their hours are as follows: Monday: 9:30 AM - 6:00 PM, Tuesday: 9:30 AM - 6:00 PM, Wednesday: 9:30 AM - 6:00 PM, Thursday: 9:30 AM - 6:00 PM, Friday: 9:30 AM - 6:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a vehicle history report before buying a car?
Yes, 1st Stop Auto Sales offers vehicle history reports as part of their car evaluation services, ensuring customers can make informed decisions.
What do 1st Stop Auto Sales customers say about their buying experience?
Many customers express satisfaction with the quick and easy buying process, emphasizing the transparency and professionalism of the staff, particularly Trey. They appreciate the family-owned atmosphere and the quality of the vehicles.
Does 1st Stop Auto Sales provide post-purchase support?
Yes, they offer post-purchase support as part of their customer service, ensuring that customers have assistance even after their purchase.