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Review Keywords Analysis

  1. US
  2. NC
  3. Durham
CBS Quality Cars
CBS Quality Cars
CBS Quality Cars
CBS Quality Cars

CBS Quality Cars

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Open 10:00 AM-7:00 PM now
1331 S Miami Blvd, Durham, NC 27703, USA Get Directions
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ABOUT   Services Excellence Summary

Beyond the natural ease of buying a car from CBS Quality Cars, we have also included the following steps. You can now find, finance and maintain used cars affordably with our established team. That is why CBS Quality Cars is North Carolina's leading used car dealer. CBS Quality Cars is a full service used car dealer with five locations in the Durham region. We aim to offer you with a fantastic experience. You are looking for an experience of used cars, not just a car. We provide the best service and experience for our customers if you purchase a used car from one of our dealers. Above all, we aim to ensure that you take advantage of every aspect of the buying experience, regardless of whether you are buying a new or used car. What are the steps? Of course, we offer you the expected and trusted service that you would hope to get at a car dealer. This service includes a team of skilled and friendly salespeople, a financial department with professional staff, and a service center with technicians who are certified and able to maintain and repair your car. Our parts department can also provide parts and accessories to suit your needs, customizing and maintaining your vehicle. All this is possible because we want you to enjoy a stress-free shopping experience and enjoy your used car, even if it isn't the newest or most expensive model.

 

SUMMARY   Reviews Summary

CBS Quality Cars has a positive atmosphere cultivated by employees. with many customers praising the sales team for their customer support and professionalism. Cathy and Rufus recieved many thumbs up from customers who said they exceeded their expectations as they received personal and friendly interactions as well as prompt service and excellent follow-ups. Charlie's professional customer support is mentioned frequently by customers, who applaud his willingness and ability to help them feel comfortable during the process. Most customers said that their experience here was stress free, simple, and pressure-free when they purchased a car from the dealership. Additionally, there are several examples where staff go above and beyond, included fast sales, including same day sales, and delivery to the house, l even during an emergency, Despite some complaints about sales pressure, many customers indicate that they will return to the dealership for future car collections. Customer satisfaction at CBS Quality Cars is high because customers tend to feel respected and informed by their salespeople.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (9)
highly recommend ... (4)
very professiona ... (3)
very happy (3)
good quality (2)
best place (2)
professional and ... (2)
very helpful (2)
great experience ... (2)
great place (2)
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Cons
not recommend (2)
overpriced (1)
horrible (1)
won’t be going b ... (1)
awful (1)
never called me (1)
disappointing (1)
disappointed (1)
CBS Quality Cars Reviews: 102. Average Rating: 4.1
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