Professional installationResponsive communicationKnowledgeable employeesFair pricingTimely project completionExcellent customer serviceFriendly staffEfficient workTransparent pricingGuidance on rebates
About this business
Brand Story: One of the company's co-founders, Doug Ager, was born and raised in Fairview. Sugar Hollow Solar has been helping western North Carolina homeowners and businesses go solar since 2010. The company has been making its neighbors’ homes more energy-efficient by offering a variety of solar products and services. We specialize in solar panels, battery back-ups, and chargers. Phelps Clarke and Doug Ager founded the company. They were awarded Mountain Express' best solar installation in WNC. We emphasize our reputation for dependability, honesty, and expertise. Sugar Hollow Solar advocates for a thoughtful approach to power your life. All of our things and services are intended to provide you with greater comfort, security, savings, and a reduced carbon footprint. There are numerous environmental groups and other local businesses in Asheville, NC.
Reviews Summary
Customer reviews of Sugar Hollow Solar are overwhelmingly positive, with users praising the teamwork, professionalism, and fair pricing. It is apparent that the salespeople and technicians are knowledgeable. Several customers praised how they guide them through the solar system installation process and provide helpful tips. Customer feedback on Sugar Hollow Solar's customer service is positive, as staff members are kind and attentive. In several reports, customers praised how Sugar Hollow Solar helped them obtain solar system rebates and discounts from local utility companies. Customers noted their quality concerns about the staff and the general constructive feedback they received. Most reviews pointed out that the team's helpfulness made the whole solar system and Tesla power wall installation easy and fruitful. Most users also shared a deeply positive experience utilizing solar energy for the first time since they switched to Sugar Hollow Solar. In some reviews, users even complemented the company on their regular solar energy tips. When reviewing Sugar Hollow Solar, more customers offered feedback since they had now experienced the system's savings on their energy bills. One consumer claimed that since the solar energy system was installed, he was no longer paying for power, which illustrates the entire solar energy system's profitability and benefits. Virtually all users were confident that they would recommend Sugar Hollow Solar to all of their family members and friends who should now get solar systems accurately and safely. Other customers said they would go back to Sugar Hollow Solar because it had made it very easy to install these solar panels and had shown sustainability in the past. Several customer reviews rated Sugar Hollow Solar 5 out of 5, with one claiming that he could give them up to 10+.
Frequently asked questions
7 questions
What do Sugar Hollow Solar clients say about the work?
Clients frequently praise the team for their professionalism, responsiveness, and thoroughness throughout the installation process. Many highlight the friendly and knowledgeable staff, timely communication, and the quality of the solar systems installed, leading to significant energy savings.
Does Sugar Hollow Solar handle battery backup system installations, and what do customers say about their service?
Yes, they offer Tesla Powerwall installation and battery system maintenance. Customers commend the team for their expertise and the seamless integration of battery systems, often noting their responsiveness and the effectiveness of the backup solutions provided.
How does Sugar Hollow Solar ensure quality in their solar panel installations?
Sugar Hollow Solar is known for their meticulous installation process, with reviews highlighting their attention to detail and the care taken to protect clients' properties during installation. They also guide clients through rebate processes, enhancing the overall experience.
Can I get a solar energy consultation from Sugar Hollow Solar?
Yes, they provide solar energy consultations as part of their services, helping clients understand their options for residential and commercial solar panel installations.
What types of electric vehicle charger installations does Sugar Hollow Solar offer?
They offer both home and commercial EV charger installations, as well as maintenance services for these chargers, ensuring clients have reliable options for electric vehicle charging.
Who founded Sugar Hollow Solar and what is their experience in the industry?
Sugar Hollow Solar was founded by Phelps Clarke and Doug Ager in 2010. They have since built a reputation for reliability and expertise in solar energy solutions throughout western North Carolina.