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  1. US
  2. NC
  3. Fayetteville
Rooms To Go

Rooms To Go

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510 Cross Creek Mall A, Fayetteville, NC 28303, USA Get Directions
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ABOUT   Services Excellence Summary

Rooms To Go was founded with a single objective in mind: to bring ease, comfort, and incredible value to the furniture shopping market by offering affordable room sets. Our revolutionary showroom concept showcases designer-curated room packages, ensuring that customers receive everything they need to complete their room in one location. Our room collections allow customers to purchase a comprehensive room or several matching pieces with a single mouse click. This eradicates the need to search for complementary items, saving shoppers both time and money. This groundbreaking idea that has changed the industry by creating a transformative and interactive shopping experience. Our mission is to provide excellent value and confidence, trust, and loyalty in the furniture buying process. Are you looking for a new sofa, dining room collection, or several perfect accent pieces? Rooms To Go has you covered with an array of inventory that includes nearly every style imaginable!

 

SUMMARY   Reviews Summary

The majority of reviews mentioned vast satisfaction due to their interactions with Keith and Jay Johnson the sales associate whose customer service was above board. Jay Johnson's name appeared severally he was described as welcoming, knowledgeable, supportive and not pushy concerning sales. This made the customers very happy and satisfied, prompting them to give excellent reviews about the store. Notably, Samantha also assisted some customers to reach their goals in selecting the best furniture for their spaces. Jay Johnson Ultimately stood out, and many customers pledged to return to the shop due to the excellent customer service offered by the employees especially Jay.. Moreover, the stores arrangement and cleanliness was very appealing with many varieties to choose from.customer. Many customers praised the store management, probably due to its strategic customer service model. There were only few negative reviews which highly refelcted on the excellent work that the customer service of the store.

 

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John Doe left a 5 star review
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very helpful (8)
recommend (5)
great job (5)
great experience ... (5)
very friendly (4)
highly recommend ... (3)
outstanding job (2)
would go back (2)
excellent custom ... (2)
great customer s ... (2)
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Rooms To Go Reviews: 101. Average Rating: 4.9

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John Doe left a 5 star review
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