Triad Printing Customer Feedback Summary
Alan – He was great and very efficient with such a last-minute request. I had a banner made, and I asked him to print it and add a photo for my daughter’s birthday (upcoming). Despite the short notice, he took care of everything quickly and professionally. Because of my schedule, I was running around quite a bit the day before the event, and he met me halfway to deliver it. This was a high level of customer service that meant a lot. Great customer service, if you ask me. I appreciate your time and service to get everything done so quickly! 5 stars
2.
I reached out to this company via email 3 days before I needed 2 shirts printed. After hearing nothing, I called. He said he could have the shirts done by the time I needed. The night before I asked if I could add a 3rd shirt which I was also assured they could accommodate... great! I was appreciative and was willing to pay whatever fees for the short notice request. So good! He tells me the day I was scheduled to pickup “I’m running late.” Ok. I ask if my shirts are ready and he says they are. My husband gets there and he tells my husband to hold on one second. My husband sits outside for 15 minutes only for him to call me and say no shirts. He did ask if he could deliver them to me as that is what he was on his way to do, but the time he could deliver would be too late. Very apologetic. Based on their high rating I don't believe this is how they typically operate, but unfortunately, this was my experience. 2 stars
3.
I reached out to this company via email 3 days before I needed 2 shirts printed. After hearing nothing, I called. He said he could have the shirts done by the time I needed. The night before I asked if I could add a 3rd shirt which I was also assured they could accommodate... great! I was appreciative and was willing to pay whatever fees for the short notice request. So good! He tells me the day I was scheduled to pickup “I’m running late.” Ok. I ask if my shirts are ready and he says they are. My husband gets there and he tells my husband to hold on one second. My husband sits outside for 15 minutes only for him to call me and say no shirts. He did ask if he could deliver them to me as that is what he was on his way to do, but the time he could deliver would be too late. Very apologetic. Based on their high rating I don't believe this is how they typically operate, but unfortunately, this was my experience. 2 stars
4
. superb printing if anyone needs name or anything upscale customer service thanxx
5.
I’m an up-and-coming designer, and I came here to get my first official brand hoodie made. The quality came out WAY better than I expected. The print is clear, the colors match perfectly, and the hoodie looks like something out of a professional line.
It was also fast! I needed it by a specific day for a photoshoot, and he made sure it was ready on time. Communication was a little slow, but looking at what I got, that’s not a big deal. Clearly, he stays busy, but whenever we did talk, he handled everything I asked for. I definitely appreciate the work and the craft. I’ll be back for more pieces soon. Highly recommend this guy! 5 stars
6.
I’m an up-and-coming designer, and I came here to get my first official brand hoodie made. The quality came out WAY better than I expected. The print is clear, the colors match perfectly, and the hoodie looks like something out of a professional line.
It was also fast! I needed it by a specific day for a photoshoot, and he made sure it was ready on time. Communication was a little slow, but looking at what I got, that’s not a big deal. Clearly, he stays busy, but whenever we did talk, he handled everything I asked for. I definitely appreciate the work and the craft. I’ll be back for more pieces soon. Highly recommend this guy! 5 stars
7. Very professional with quick turnaround. Got our Church Programs done in a flash at the last minute. We went to Staples to see if they could do it and were told it would take 2 days, and it would’ve been twice the cost. From today going forward I will only use Triad Printing NC. Thanks again 5 stars
8. Very professional with quick turnaround. Got our Church Programs done in a flash at the last minute. We went to Staples to see if they could do it and were told it would take 2 days, and it would’ve been twice the cost. From today going forward I will only use Triad Printing NC. Thanks again 5 stars
9. Alan was amazing! He helped us to get our service dog IDs laminated in record timing and the best possible service. THANK YOU!!! 5 stars
10. Horribadaptedation 1 star
11. Wonderful experience! Mr. Martinez was professional. WIll be back! 5 stars
12. I’m so grateful to Alan and Triad Printing. They helped me with a last-minute Halloween costume and did a fantastic job! 5 stars
13. I came to Alan with a tough order and he was able to fulfill my order with ease! He provided top notch quality & service. I will make sure I always come to Alan for all of my future orders! 5 stars
14. Alan is amazing! Very professional with everything that he does! He did a great job at communicating every step of the way! I 10/10 highly recommend that you check out Triad Printing NC. 5 stars
15. So, I can't say enough good things about this company! Alan truly saved the day! I went to him in an extreme pinch after another printer cancelled my order last minute. I needed 70 spiral-bound driver handbooks ready for the next day, and in less than 5 hours Alan had every single one printed, bound, looking fantastic.
The customer service aspect was hands down the best I've ever experienced - Alan went above and beyond to make sure I was taken care of, and the finished handbooks came out even better than I expected, with clean binding and professional quality.
If you're looking for a printing company that delivers top-notch work and incredible service, look no further! These guys are the real deal, and I'll definitely be using them again!