Pleasant Plains Dental: Patient Feedback Analysis
Outstanding dental treatment; I was terrified of getting a root canal, yet the whole crew made sure that I was utterly at ease the whole time. Everyone was considerate, patient, and congenial. I strongly support this local business!_call
I have spoken with some lady on the phone and she had to be one of the most pleasant people I have ever spoken to. I asked her what her name was and I believe she told me it was Queen or Quin but I could be mistaken. Regardless of her name or what she said, she was so kind. With me having such a serious dental fear she was able to even explain the root canal process and even said if I needed her to hold my hand she didn't mind stepping away from the phone and being there for support. You don't find that type of customer service everywhere. You will definitely be seeing my smile soon! -call
This was the best dental experience I’ve encountered in years! I never minded going to the dentist, up until a couple of years ago when I developed sensitivity in my teeth, and it started to hurt and be uncomfortable during my cleanings. The hygienist and dentist were super mindful of my sensitivity and worked with me to find alternative ways to clean that didn’t bother me so much. I also liked the x-ray technician; she was very communicative about everything she was doing for the x-rays and leading me around the office._call
The front staff lady (black hair w/ red tips) was very incredibly rude, unprofessional, and uninformed._call
Unfortunately, very alarming things from the visit and told nobody in charge to speak to meanwhile front staff hangs up on you…does anyone know who to reach out to? -unknown
First-time visit. Very happy with my treatment and appointment for extraction. I said I was cold and was given a thick blanket. I was further offered a pillow for my back. All-round fantastic service by Dr. Strong and her team. Highly recommended.⭐⭐⭐⭐⭐
Dr. Nik is fantastic! Perfect outcome on my full mouth reconstruction._tel
Fantastic time at the dentist office. I felt very comfortable getting a procedure done and felt like I was being taken care of by family. Great place to come and get full dental hygiene care._tel
Very friendly staff and didn't have to wait long for my appointment!_tel
Absolutely unprofessional. This office asks me for insurance information but does not even look it up before my appointment. Now I have to wait an extra four months for teeth cleaning. A real shame. I don't recommend this company at all._tel
Frequently asked questions
7 questions
What do clients say about the care they receive at Pleasant Plains Dental?
Clients frequently highlight the friendly and accommodating staff, with many mentioning how the team helps ease dental anxiety. Specific praise is given to Kayla, the hygienist, and Dr. Strong for their thorough and considerate care during procedures.
Does Pleasant Plains Dental offer root canal treatments, and what do patients say about their experiences?
Yes, they provide root canal treatments, including anterior and molar options. Patients report feeling comfortable and well-informed throughout the process, with staff being particularly attentive to those with dental anxiety.
What services does Pleasant Plains Dental provide?
Pleasant Plains Dental offers a range of services: Dental Cleaning (Routine Cleaning, Deep Cleaning), Dental Fillings (Composite Fillings, Amalgam Fillings), Root Canal Treatment (Anterior Root Canal, Molar Root Canal), Tooth Extraction (Simple Extraction, Surgical Extraction), and Crown Placement (Porcelain Crown, Metal Crown).
What are the operating hours for Pleasant Plains Dental?
The operating hours are: Monday: 7:30 AM - 8:00 PM, Tuesday: 7:30 AM - 8:00 PM, Wednesday: 7:30 AM - 8:00 PM, Thursday: 7:30 AM - 8:00 PM, Friday: 7:30 AM - 5:00 PM, Saturday: 8:00 AM - 2:00 PM, Sunday: Closed.
Can I get a tooth extraction at Pleasant Plains Dental, and how do patients feel about the process?
Yes, they perform both simple and surgical extractions. Many patients express satisfaction with their experiences, noting that the staff is attentive and makes the procedure as comfortable as possible.
What do patients say about the cleanliness and organization of Pleasant Plains Dental?
Patients consistently mention that the office is clean, organized, and runs on schedule. This contributes to a positive experience, making visits less stressful for those with dental anxiety.
Where is Pleasant Plains Dental located?
5850 W Hwy 74 Ste 135, Indian Trail, NC 28079, USA
Location & directions
Indian Trail, North Carolina
Pleasant Plains Dental
Dentist
Address
5850 W Hwy 74 Ste 135, Indian Trail, NC 28079, USA